Resort in Botswana

"Well maintained, super friendly and helpful staff. Room was always well stocked with towels and cleaned. Nicola does a great job by the pool keeping everyone happy with towels, food and drinks. Front desk staff were very helpful and friendly and the bartender was always smiling and talkative. D Richard’s steakhouse was great - Steak Diane and Filet were both excellent. Sol de Mar had good Mediterranean style food with a relaxed atmosphere. My husband and I ate here on a few occasions- pasta with lobster, veal scallopini both great choices. Close location to a number of off property restaurants that are excellent."

The pads on the loungers are very old, worn thin and extremely uncomfortable to sit on. Chef’s Table wasn’t good- we ate only one dinner there and the lobster cake and fish were dried out. The pasta dish with Shrimp had the full shell on the shrimp still making eating very messy. Lobster Fest on the beach was disappointing. The lobster was dried out as it had been sitting under lamps for some time. We waited 30 minutes past our reservation time to finally get a table after speaking with the manager in charge. Very unorganized.

"Posizione tranquilla e personale molto cordiale e disponibile. Colazione eccezionale con prodotti fatti in casa."

Aucun.

"Ottimo hotel con camere pulite e spaziose. Nel periodo estivo possibilità di utilizzo della piscina esterna. Ottimo ristorante sotto la struttura. Colazione abbondante e varia. Ottimo rapporto qialità-prezzo."

Aucun.

"The white sand beach, and the lake view from the room"

It is slight expensive and the restaurant don't have paper menu. Please tell them to have menu on the table or present it when asked.

"We liked the location with very close proximity to the beach, pools and restaurants.Staff were overall very friendly and welcoming.The range of restaurants was great and the food superb. We ate at them all (Sensai, Blue Moon, Il Mascherati di Venizia, Route 66, Margarita and El Carey/ La Tortuga ) with the only exception being Villa Marina, which proved problematic to book a table. The beach was clean and well maintained with plenty of sun loungers available.Our room was a good size and cleaned by the staff daily with lovely little touches like fresh flowers and abundant clean towels and shampoo/conditioner."

On arrival it would have been helpful to have had it explained that all information regarding booking restaurants, knowing the daily entertainment schedule and viewing menus etc was on the hotel app. It was three days before we realised this! We didn't like the branded drinks being charged as extras. If you like certain brands of drink you will be charged for them. Local equivalent drinks are only covered in the standard all inclusive package. Three of the restaurants have a pre-booking policy. It states on the app that these can be booked from 07-30 each day. We found that if you left it until 07-30 most of the tables had been booked. Therefore the earlier you get up to book a table, the better your chances of securing a place in the restaurant of your choice. Frustratingly, we were not able to book a table at Villa Marina during our two week stay. Every time we tried it was fully booked:this was incredibly disappointing!!!! Finally, a WARNING to other visitors. One day when we were on our way to lunch, we were duped with an offer of a free massage if we were prepared to give up twenty minutes of our time to hear about the membership deals on offer by the hotel group. Two hours later, after a non stop, in your face , hard sell by the sales team we couldn't take any more and walked out. Thankfully, we were mature and strong willed enough to resist the sales team. Many others probably capitulate and sign for a deal they may reflect later they do not want. Investing between 10,000 and 20,000 dollars is no joke, especially when they don't want to give you time to reflect on the deal and decide in a calm and balanced way. The whole process spoiled the last few days of our holiday and we hope others see this comment and are forewarned and refuse to be tricked into accepting offers of "free" massages or goody bags.

"One of the most peaceful and scenic beautiful resorts I’ve ever stayed in. I’ll miss this place."

Couldn’t find any ramp which could be wheel chair friendly. A ramp could be introduced for ease of moving luggage’s and for elderly people.

"La camera è ampia, dotata di spazio cottura per la colazione (troppo costosa quella fornita in struttura), ben illuminata. Posizione ottima, vicinissima ad un'ampia e meravigliosa spiaggia (attrezzata) nonchè al villaggio di Oistins. Giardini ben curati e varie piscine a disposizione."

La struttura è un po' vecchiotta anche se funzionale. A mio parere potrebbero esserci maggiori piccole attenzioni, visto il costo delle camere, ad esempio: il kit del bagno terminato dopo un paio di giorni non è stato sostituito, la luce del mio comodino non funzionava, l'acqua del lavandino del bagno nono scorreva (e ho dovuto dopo una paio di giorni segnalarlo), lo zucchero in cucina è terminato e non è stato integrato.

"Un bellissimo posto nella valle, con possibilità di passeggiate e corse. Ottima cena e colazione. Vasca calda e sauna disponibili gratuitamente. Consigliamo vivamente di fare l’esperienza di cena condivisa, che per un giusto prezzo offre un’esperienza unica."

La vasca calda sarebbe potuta essere leggermente più calda.

"La camera è ampia, dotata di spazio cottura per la colazione (troppo costosa quella fornita in struttura), ben illuminata. Posizione ottima, vicinissima ad un'ampia e meravigliosa spiaggia (attrezzata) nonchè al villaggio di Oistins. Giardini ben curati e varie piscine a disposizione."

La struttura è un po' vecchiotta anche se funzionale. A mio parere potrebbero esserci maggiori piccole attenzioni, visto il costo delle camere, ad esempio: il kit del bagno terminato dopo un paio di giorni non è stato sostituito, la luce del mio comodino non funzionava, l'acqua del lavandino del bagno nono scorreva (e ho dovuto dopo una paio di giorni segnalarlo), lo zucchero in cucina è terminato e non è stato integrato.

"Josh, the owner and his ccrew are phantastic! Thanks for everything, we gonna miss you!"

Everything was lovely!

"Tutto perfetto, ottima vista, posizione eccellente a metà strada tra la Chota ed il mare, pulizia super, personale gentilissimo e cordiale"

Nulla

"I bungalow fronte mare sono molto belli. La natura è rigogliosa. Lo staff gentile e premuroso. Il ristorante è sufficientemente vario. La piscina comoda (c'è stato qualche problema di filtro quando ci siamo stati noi). L'animazione non è soffocante. La spiaggia di fronte è stupenda. Frequentato soprattutto da australiani e asiatici."

Direi tutto bene, solo il wi-fi è da migliorare

"Die Lage ist top. Das Angebot kostenlos mit dem Bus nach Insbruck zu fahren ist grossartig. Wellness toll. Abendessen lecker."

Aucun.

"The view from our room, any room in fact, looked out over the crashing waves that rolled in from the Indian Ocean. Biggest room weve had in Bali.The staff were ready to look after our every whim. They brought meals in from outside restaurants. Instead of 2 tiny water bottles per day they provided a 20 litre water dispenser. The pool overlooked the black pebbly beach. The surrounding area was not overwhelmed by tourists and the locals were 1980's friendly."

We didn't like leaving.

"Localizzazione e cura dei dettagli x rendere il soggiorno più piacevole possibile."

Non si può fare il bagno sulla spiaggia sottostante

"Posto stupendo 😍 sicuramente consiglierò ad amici....ci rivedremo obrigato"

Aucun.

"We liked the location with very close proximity to the beach, pools and restaurants.Staff were overall very friendly and welcoming.The range of restaurants was great and the food superb. We ate at them all (Sensai, Blue Moon, Il Mascherati di Venizia, Route 66, Margarita and El Carey/ La Tortuga ) with the only exception being Villa Marina, which proved problematic to book a table. The beach was clean and well maintained with plenty of sun loungers available.Our room was a good size and cleaned by the staff daily with lovely little touches like fresh flowers and abundant clean towels and shampoo/conditioner."

On arrival it would have been helpful to have had it explained that all information regarding booking restaurants, knowing the daily entertainment schedule and viewing menus etc was on the hotel app. It was three days before we realised this! We didn't like the branded drinks being charged as extras. If you like certain brands of drink you will be charged for them. Local equivalent drinks are only covered in the standard all inclusive package. Three of the restaurants have a pre-booking policy. It states on the app that these can be booked from 07-30 each day. We found that if you left it until 07-30 most of the tables had been booked. Therefore the earlier you get up to book a table, the better your chances of securing a place in the restaurant of your choice. Frustratingly, we were not able to book a table at Villa Marina during our two week stay. Every time we tried it was fully booked:this was incredibly disappointing!!!! Finally, a WARNING to other visitors. One day when we were on our way to lunch, we were duped with an offer of a free massage if we were prepared to give up twenty minutes of our time to hear about the membership deals on offer by the hotel group. Two hours later, after a non stop, in your face , hard sell by the sales team we couldn't take any more and walked out. Thankfully, we were mature and strong willed enough to resist the sales team. Many others probably capitulate and sign for a deal they may reflect later they do not want. Investing between 10,000 and 20,000 dollars is no joke, especially when they don't want to give you time to reflect on the deal and decide in a calm and balanced way. The whole process spoiled the last few days of our holiday and we hope others see this comment and are forewarned and refuse to be tricked into accepting offers of "free" massages or goody bags.

"Breakfast was excellent, staff was friendly, pools and sea possibility was truly excellent. Very big and safe place to be. Security was in very good level. Lovely site."

Only couple of persons spoke english. Several restaurants in hotel, but you could only book online with one. When you come to hotel everything is in spanish, luckily I had colleague who could speak spanish so he was able to translate how to book breakfast, lunches and dinners etc.

"Un bellissimo posto nella valle, con possibilità di passeggiate e corse. Ottima cena e colazione. Vasca calda e sauna disponibili gratuitamente. Consigliamo vivamente di fare l’esperienza di cena condivisa, che per un giusto prezzo offre un’esperienza unica."

La vasca calda sarebbe potuta essere leggermente più calda.

"Great rooms, very comfortable bed and lovely bathroom."

Breakfast could have been better.

"Die Lage ist top. Das Angebot kostenlos mit dem Bus nach Insbruck zu fahren ist grossartig. Wellness toll. Abendessen lecker."

Aucun.

"Excellent service, great and clean rooms and amazing wellness-facilities. Well worth the money!"

That we had to leave.

"Friendly attentive staff, excellent environment and atmosphere, great food, great beach and pool, everything. The staff take very good care of the hotel residents."

Nothing except for high price, but is worth it.

"Bella struttura, mini appartamenti con tetti di paglia. Bella e pulita la piscina. Giardino. Buona la colazione e personale molto gentile. Organizzano anche dei tour nella pampas"

Aucun.

"La camera è ampia, dotata di spazio cottura per la colazione (troppo costosa quella fornita in struttura), ben illuminata. Posizione ottima, vicinissima ad un'ampia e meravigliosa spiaggia (attrezzata) nonchè al villaggio di Oistins. Giardini ben curati e varie piscine a disposizione."

La struttura è un po' vecchiotta anche se funzionale. A mio parere potrebbero esserci maggiori piccole attenzioni, visto il costo delle camere, ad esempio: il kit del bagno terminato dopo un paio di giorni non è stato sostituito, la luce del mio comodino non funzionava, l'acqua del lavandino del bagno nono scorreva (e ho dovuto dopo una paio di giorni segnalarlo), lo zucchero in cucina è terminato e non è stato integrato.

"Il resort è un'oasi di tranquillità nel cuore della città, circondato da splendidi giardini ben curati. Le camere sono spaziose, pulite, offrendo tutti i comfort necessari per un soggiorno piacevole"

Design del bagno un po' datato

"Breakfast was nicely made and well presented. It included international as well as local dishes."

If butter is served cold and honey is included, then it will become better.

"È stato tutto bello e consigliabile sopratutto per le famiglie che hanno bambini piccoli. Staff gentilissimo"

Le camere le devono pulire di più però il resto è tutto ok basta che chiama la ragazza e ti risolve il problema.

"Posizione privilegiata sulla spiaggia . Appartamenti ben arredati , pulizia , accoglienza . Ristorante top ."

Aucun.

"Friendly attentive staff, excellent environment and atmosphere, great food, great beach and pool, everything. The staff take very good care of the hotel residents."

Nothing except for high price, but is worth it.

"It is a great place to travel with kids, as everybody have lots of activities to enjoy in the same place, allowing you to have nice family time."

Aucun.

"Un bellissimo posto nella valle, con possibilità di passeggiate e corse. Ottima cena e colazione. Vasca calda e sauna disponibili gratuitamente. Consigliamo vivamente di fare l’esperienza di cena condivisa, che per un giusto prezzo offre un’esperienza unica."

La vasca calda sarebbe potuta essere leggermente più calda.

"Struttura molto bella, con una bella zona verde e una bella piscina. La colazione è varia, ottima e fresca, il personale è molto gentile e anche al loro ristorante si mangia molto bene! Un ottimo posto dove rilassarsi dopo una giornata a Vientiane!"

Aucun.

"The location is great, with direct access to the lakeside and lovely gardens. The rooms were spotlessly clean and the reception staff very helpful"

The food in the restaurant was very poor - surprisingly for a country like Kyrgyzstan where generally the food is excellent

"Ottima posizione per qualche giorno di relax. Staff molto gentile e disponibile."

Aucun.

"eu amei todo o lugar, a equipe é extraordinária, o ambiente, o café da manhã... tudo muito perfeito ! Me senti acolhida e muito em paz, voltarei mais vezes com toda certeza !!"

Aucun.

"Non si può chiedere di meglio! struttura meravigliosa immersa in un parco, bellissima piscina di cui abbiamo usufruito 2 sere, colazione fantastica, stanza comodissima e bagno meraviglioso. Non sarei mai più voluta andare via da questo posto incantevole...certo il tutto si paga ma ne vale davvero la pena"

Aucun.

"La camera è ampia, dotata di spazio cottura per la colazione (troppo costosa quella fornita in struttura), ben illuminata. Posizione ottima, vicinissima ad un'ampia e meravigliosa spiaggia (attrezzata) nonchè al villaggio di Oistins. Giardini ben curati e varie piscine a disposizione."

La struttura è un po' vecchiotta anche se funzionale. A mio parere potrebbero esserci maggiori piccole attenzioni, visto il costo delle camere, ad esempio: il kit del bagno terminato dopo un paio di giorni non è stato sostituito, la luce del mio comodino non funzionava, l'acqua del lavandino del bagno nono scorreva (e ho dovuto dopo una paio di giorni segnalarlo), lo zucchero in cucina è terminato e non è stato integrato.

"We liked the city/village where the hotel was in. We liked the pool and the fact that we had it for ourselves. the breakfast was great, staff was really nice."

Aucun.