Resort

"We had a wonderful stay in this beautiful place. the rooms were awesome and the staff, including the fast responding and very knowledgeable Dana, were all great! also the breakfast was very nice and tasty, typical israeli kind..."

Aucun.

"I had never been to an all inclusive resort before and was sceptical and personally probably will never do it again but nothing to do with the Bareclo, simply my preference but the resort was totally amazing considering the price. I had one of the bungalows which has large vey well decorated and very comfortable likewise the bathroom. Considering the size of the resort the WiFi was excellent . I never used the pool which was huge but instead the beach and swam several times The beach is stunning and spotlessly clean as to the gardens they are stunning and so well kept. The staff were so friendly and helpful especially so the ones in the dining room I have never seen such a volume of food being served ( and consumed !) in such vast qualities and the staff there in my view were so patient considering what they were dealing with! Overall I cannot fault the resort in any major way you get amazing value for money … congratulations to Barcelo"

The checking in process is very unwieldy on arrival I joined a queue of at least 50 people I got there in the early afternoon and they simply would not let anyone in to their room before 3 pm And surely some of rooms were really and why allow check ins as was available . This is not the first time I have come across this attitude The resort is large and at first it was difficult to find your bungalow as it’s not overly well signposted The was an entertainment lady around the pool screaming down a microphone … why is that necessary ? Overall it was a great stay Well done Barcelo

"Great location, nice beach, very good food, versatile facilities, very good for families."

Organised tours available for guests from tourist agencies, for self organised guests rent-a-car is the only option for sightseeing. Some facilities require better maintenance.

"Struttura bellissima con piscina e molto spazio per passeggiare. Cibo buono e scelte anche internazionali come pasta pizza o caprese. Nella struttura ci sono animali che rende l’esperienza indimenticabile."

Aucun.

"Beautiful beach resort. Over water bungalows amazing & also beach front villas great. Staff very nice, pool & beach lovely. Would come back."

Check air conditioner operation before sleeping! We down graded to beach front from water bungalow but didnt get discount or reimbursement from booking dot com. :( Had noisy neighouring resort from parties over 2 days.

"Sicuramente la camera, la colazione al mattino ricca e in una sala molto grande con ogni cosa desiderabile, la posizione e la struttura particolare."

Sicuramente la logistica per capire dove rivolgersi una volta arrivati, la struttura è talmente grande che si rischia di perdersi e perdere tempo per cercare aiuto da parte del personale. Bisogna dire che siamo arrivati di sera, quindi con il buio che ha complicato le cose, ma con un pò di buona volontà abbiamo aggirato l'ostacolo e una volta capito, tutto si è semplificato. Siamo stati bene, grazie.

"È stato tutto bello e consigliabile sopratutto per le famiglie che hanno bambini piccoli. Staff gentilissimo"

Le camere le devono pulire di più però il resto è tutto ok basta che chiama la ragazza e ti risolve il problema.

"The room was clean and comfortable ! The food in restaurant was delicious."

I liked everything, the only recommendation is more variety of food for breakfast. 4 days in a raw all dishes for breakfast were the same.

"La piscina è top, soprattutto per la bimba che si è divertita tantissimo con gli scivoli. E' solo molto affollata. Colazione top, tanta scelta, tutto sommato anche per la nostra bimba celiaca. La cena a buffet aveva tanta scelta, un pò meno per i celiaci ma erano indicati in chiaro gli allergeni. Molto bella anche la zona un pò più per gli adulti, piscina con acqua termale, area esterna con acqua riscaldata e l'aera saune. Bongo kids club bellissimo. Belli anche gli spettacoli serali nel periodo ancora di festa. La struttura è molto bella e nuova."

Non ci è piaciuto il servizio di pulizia nelle stanze, trovavamo solo il letto rifatto ma il bagno non veniva pulito, mai nei tre giorni in cui abbiamo alloggiato.

"Breakfast was nicely made and well presented. It included international as well as local dishes."

If butter is served cold and honey is included, then it will become better.

"Mi è piaciuto la cura e l'attenzione per l'ambiente in generale in particolare i gazebo e zona spiaggia.."

Aucun.

"La colazione a buffet era di ottima qualita' e la locazione sul mare, rivolta a ovest era perfetta."

Non tutti i frutti erano disponibili ogni mattina. L'acqua putroppo non ha un gusto gradevole.

"Room was clean. Exellent envirment with maintoun and water view. I chose the location since it is close Tramway and Flume Gorge."

The shower I used was really small.

"The rooms were very clean and the property overall was well maintained. Our rooms were seaside and the sunrise and sunset was quite a spectacular experience!"

I wish that we could access the beach from the property.

"PROPERTY WAS GOOD AND THE STAFF WAS VERY HELPFUL. ONLY CONCERN WAS THER VERY LESS OPTION FOR VEGITEARIAN PEOPLE. THEY ONLY PROVIDE BREADS, ONE OR TWO CERALS, FRUITS AND SOME RICE ITEMS, WHICH IS NOT ENOUGH ."

Aucun.

"리노베이션 한 곳에 숙박했는데 방2 화1,화+욕실1 4인기준 방이였는데 생각보다 ... 씻는곳이 한군데라 불편했어요 .. 다음에는 욕실 2개 짜리로 이용해야겠어요"

체크인 너무 오래걸려요 ㅠㅠㅠ

"Amazing reception staff , wonderful cleaning staff"

Outdated bathrooms , needs to be renovated .

"Resort meraviglioso. Camera overwater molto bella e ben tenuta. A pochi minuti a piedi dal principale centro di negozi e ristoranti dell’isola. Staff impeccabile."

Aucun.

"One of the most peaceful and scenic beautiful resorts I’ve ever stayed in. I’ll miss this place."

Couldn’t find any ramp which could be wheel chair friendly. A ramp could be introduced for ease of moving luggage’s and for elderly people.

"Breakfast was nicely made and well presented. It included international as well as local dishes."

If butter is served cold and honey is included, then it will become better.

"Ottimo hotel con camere pulite e spaziose. Nel periodo estivo possibilità di utilizzo della piscina esterna. Ottimo ristorante sotto la struttura. Colazione abbondante e varia. Ottimo rapporto qialità-prezzo."

Aucun.

"The staff was courteous and very helpful, they are very attentive and help us alot, more that i was expecting."

The food was somewhat repetitive and sometimes bland.

"Great property to relax in after a trek! Good food, staff were lovely and I enjoyed the serenity considering it is in Kathmandu."

A little tired in places - could do with a bit of a spruce up such as a lick of paint on all the walls, new carpets in the common areas (stairs) etc. Seemed to be a lot of staff but not a lot of guests (although the staff were lovely).

"Breakfast was nicely made and well presented. It included international as well as local dishes."

If butter is served cold and honey is included, then it will become better.

"Priivate island resort, white sand beaches, incredible clean turquoise water, very comfortable and staff very professional and friendly. Also, many options for very good food restaurants. Very good spa therapists."

Aucun.

"La struttura è bella anche se (forse dato il periodo) c’erano molte aree sotto costruzione/rinnovo. Servizio e staff ottimo."

Alcune cose ad esempio asciugamani, lenzuola, phon necessitano di essere rimpiazzati. Sono usurati e fanno apparire l’hotel come poco confortevole quando invece ha tantissimo potenziale.

"The location is excellent, right on the beach with reef full of fish, turtles within easy reach. Staff was very helpfull dealing with our canceled flight and helping us find alternative way back to Noumea."

We visited in rainy season season so we got stuck in the room one whole day. Facilities are a bit tired and could do with refreshment.

"It is a great place to travel with kids, as everybody have lots of activities to enjoy in the same place, allowing you to have nice family time."

Aucun.

"Breakfast was quite good. it was good for any kind of tastes and was quite balanced"

Nothing actually

"Huge, beautiful and clean room (better than the photos), so many things to do (game room, animation, water park) beautiful landscape and views. Especially loved the forest next to the beach."

The water in the swimming pools/water slides was a little bit too cold

"Great facilities and great customer care Hassan at the reception was very helpful."

Aucun.

"We liked the location with very close proximity to the beach, pools and restaurants.Staff were overall very friendly and welcoming.The range of restaurants was great and the food superb. We ate at them all (Sensai, Blue Moon, Il Mascherati di Venizia, Route 66, Margarita and El Carey/ La Tortuga ) with the only exception being Villa Marina, which proved problematic to book a table. The beach was clean and well maintained with plenty of sun loungers available.Our room was a good size and cleaned by the staff daily with lovely little touches like fresh flowers and abundant clean towels and shampoo/conditioner."

On arrival it would have been helpful to have had it explained that all information regarding booking restaurants, knowing the daily entertainment schedule and viewing menus etc was on the hotel app. It was three days before we realised this! We didn't like the branded drinks being charged as extras. If you like certain brands of drink you will be charged for them. Local equivalent drinks are only covered in the standard all inclusive package. Three of the restaurants have a pre-booking policy. It states on the app that these can be booked from 07-30 each day. We found that if you left it until 07-30 most of the tables had been booked. Therefore the earlier you get up to book a table, the better your chances of securing a place in the restaurant of your choice. Frustratingly, we were not able to book a table at Villa Marina during our two week stay. Every time we tried it was fully booked:this was incredibly disappointing!!!! Finally, a WARNING to other visitors. One day when we were on our way to lunch, we were duped with an offer of a free massage if we were prepared to give up twenty minutes of our time to hear about the membership deals on offer by the hotel group. Two hours later, after a non stop, in your face , hard sell by the sales team we couldn't take any more and walked out. Thankfully, we were mature and strong willed enough to resist the sales team. Many others probably capitulate and sign for a deal they may reflect later they do not want. Investing between 10,000 and 20,000 dollars is no joke, especially when they don't want to give you time to reflect on the deal and decide in a calm and balanced way. The whole process spoiled the last few days of our holiday and we hope others see this comment and are forewarned and refuse to be tricked into accepting offers of "free" massages or goody bags.

"The amazing view, in front of the ocean, good value for money and friendly staff."

Aucun.

"Exceptional site and lovely beaches & swimming pools with good restaurants"

The fact that, despite the heat, rooms were not supplied with drinking water & this had to be ordered from room service at $5 a small bottle. We had just arrived from staying at the Hamilton Princess hotel in Bermuda &, as is normal for luxury hotels of this standard, that had no problem in supplying drinking water to guests free of charge.

"Breakfast, lunch and dinner was fantastic. Staff was courteuous."

The hotel can definitely do with some upgrades.

"La qualità del sevizio era ottimo, personale molto gentile e educato."

Non c’è una opzione all inclusive,

"Fantastic place. Family friendly and very good facilities on-site."

Aucun.

"direi tutto ottimo : contesto stupendo, spiaggia attrezzata con una laguna ricca di fauna ittica a portata di maschera, piscina grandissima, parcheggi ampi per le auto, palestra, area massaggi e benessere. Davvero un resort di alta qualità"

prezzi di bar, servizio buffet per la cena, ristorante, assolutamente sproporzionati. Cenato fuori quasi sempre e dopo il primo giorno all'arrivo, più preso niente al bar. La sera al ristorante a buffet si rischia come è successo a noi di fare la cosa di 20 minuti per potersi sedere

"The kids loved the pool facilities. Miss Tandin and Me Shyam on the desk were particularly helpful. They arranged to meet our needs with a pleasant smile. The room service was excellent and well trained. Thank you all"

The location was a little to the edge of the city but that may be a good thing for some looking for peace & quiet. The decor is a bit dated

"Die Lage ist top. Das Angebot kostenlos mit dem Bus nach Insbruck zu fahren ist grossartig. Wellness toll. Abendessen lecker."

Aucun.

"The room was clean and comfortable ! The food in restaurant was delicious."

I liked everything, the only recommendation is more variety of food for breakfast. 4 days in a raw all dishes for breakfast were the same.

"Wow—that’s all I can say! Alexis is the best host ever. The location can't be beaten, and the same goes for the staff. You get proper 6-star service for a fraction of the price!"

Aucun.

"L’accoglienza, il posto. Generalmente tutto, le camere molto bello e accoglienti. La colazione completa è squisita."

Niente in realtà. Mi sono trovata molto bene in tutto.

"The white sand beach, and the lake view from the room"

It is slight expensive and the restaurant don't have paper menu. Please tell them to have menu on the table or present it when asked.

"The customer service, friendliness of all the staff, and welcoming were superb. We have never met people who are all friendly, with no exception and all the staff always greeted everyone with a smile"

Nothing to dislike