Resort in Guatemala

"The beachfront location. Hotel staff are all very nice."

Restaurant waiters are useless, slow, just talking to each other. . Even if you are a guest at hotel they want you to pay for the huts. Hotel guests should get at least a free hour daily. There is no real beach seating for hotel guests to relax.

"La vicinanza al mare, il letto era molto comodo e lo staff molto gentile e disponibile"

L’unica cosa che si potrebbe migliorare (ma penso sia un problema di qualsiasi posto così vicino al mare) I cattivi odori di umidità e delle fogne provenienti dal bagno.

"Posizione molto bella direttamente sul mare. Bungalow molto belli anche se strani (la parte superiore è aperta per fare circolare l’aria. Se fa’ caldo è ok ma nella stagione fredda….). La Proprietaria e’ di Marsiglia e fa di tutto per far star bene gli ospiti. Ristorante molto buono"

E’ troppo caro per i servizi che offre. Anche i servizi offerti sono molto cari. La gita in barca per vedere le balene costava 50 euro a testa e non si è visto nulla. Anche lo snorkeling è stato deludente.

"Fantastic little resort with super friendly staff and a superb kitchen."

Aucun.

"Struttura bellissima con camere molti grandi. Ottima la presenza della palestra e il ristorante. Colazione a bordo piscina."

Un po' isolata dal centro della città

"Struttura molto bella, con una bella zona verde e una bella piscina. La colazione è varia, ottima e fresca, il personale è molto gentile e anche al loro ristorante si mangia molto bene! Un ottimo posto dove rilassarsi dopo una giornata a Vientiane!"

Aucun.

"Lovely place to stay. They have a pond full of fish and my daughter had a great time feeding the fish during our stay."

Aucun.

"Excellent service, great and clean rooms and amazing wellness-facilities. Well worth the money!"

That we had to leave.

"The pool, the refrigerator in de room, the ac was cool, close to some stores."

I needed to ask a couple of times in 1 day to clean my room. When I checked in and went for a swim, the guard asked me where my swimming pool wristband was. I had not received one, so I had to leave the pool to get it :(

"The pool was amazing for my back and joints. The hot water is amazing. Rooms are nice and cosy, the ac was turned on most of the time because it was super cold outside. The staff were very friendly and kind. The location is quiet and the sunset and sunrise view were lovely. There is ample parking as well, that's a huge plus in my book."

Aucun.

"I liked how it had its own private little beach area, very clean and quaint. The view was very nice and serene."

Getting to the resort was a bit of a trip, not a long trip, but a trip through the rough parts of the town, very different.

"Remort from town, surrounded by green. Good restaurant, proximity to convenience store."

None.

"Красива територія, ввічливий персонал, смачний сніданок. Для тих хто любить тишину."

Aucun.

"The location right in front of the river with 360 view! The food made of fresh local produce The boat tour in the island The friendliness of the staff."

Everything just GREAT!

"The stuff was very friendly, checking all the time if we need anything extra or providing guidance if we needed some tips about the island. The room was very nice, with everything we needed, including in the kitchen. Highly recommended!"

The mosquitoes at the pool ☺️. There is nothing we can think of that we didn’t like about the accommodation.

"Clean well equipped with great facilities and staff"

Aucun.

"È una struttura immersa nel verde, molto tranquilla e gestita da persone molto disponibili e cordiali."

Il primo centro per fare spesa o anche solo colazione è lontano circa 15-20 min di auto. Bisogna organizzarsi.

"Il resort é immerso in un’oasi paradisiaca, con alle spalle le dune del deserto e stanze che affacciano direttamente sulla spiaggia; il mare è limpido e cristallino, si vive un’atmosfera di privacy e completo relax, ben diverso dal caos soffocante tipico di altre location turistiche. Ideale per disconnettersi dal mondo. La stanza ha una grande vetrata che offre una vista spettacolare, da sogno, sulla spiaggia antistante. Lo staff è stato sempre disponibile e pronto a soddisfare e prevenire le tue esigenze, ancora prima che venisse gli chiesto. Tutta l’area esterna del resort é tenuta benissimo con tantissimo personale a disposizione. Siamo stati davvero bene, lo staff ci ha accolto calorosamente e fatto sentire a nostro agio e la location è meravigliosa."

Ci sarebbe piaciuto vivere maggiormente l’experience nel deserto: all’interno del resort, infatti, non si percepiva di essere in mezzo al deserto, che invece si trovava alle spalle delle camere. Sarebbe stato carino avere un dehor anche dal lato esterno, immerso pienamente tra le dune. In termini di attività, la struttura è un po’ carente, ci aspettavamo di poter fare escursioni e attività ogni ora, invece era possibile solo fare un’unica gita “safari” o un breve giro in quod (con prezzi abbastanza elevati); non erano disponibili, ad esempio, giri in cammello, per i quali era necessario andare in una station uscendo dal deserto, oppure passeggiate all’alba o tramonto. Anche nel resort sarebbe stato carino avere servizi quali massaggi, yoga, spettacoli serali o altre attività. Infine, la reception non è sempre stata proattiva. In questa stagione, c’erano, nel deserto in generale, tantissime mosche davvero fastidiose, ma lo staff ci ha aiutato fornendo spray e altri strumenti per scacciarle .

"Everything. It is in a fantastic location, is immaculately maintained, has a well equipped gym and indoor and outdoor pools and a great layout. The staff cannot do enough to make your stay exceptional."

Nothing, it was as close to being perfect as it is possible to be.

"I like much about the workers they were very nice the housekeeping People were also nice the views inside the rooms it was a really nice place and experience"

Everything was perfect

"Un bellissimo posto nella valle, con possibilità di passeggiate e corse. Ottima cena e colazione. Vasca calda e sauna disponibili gratuitamente. Consigliamo vivamente di fare l’esperienza di cena condivisa, che per un giusto prezzo offre un’esperienza unica."

La vasca calda sarebbe potuta essere leggermente più calda.

"Excellent service, great and clean rooms and amazing wellness-facilities. Well worth the money!"

That we had to leave.

"The breakfast was excellent with a wide variety of food. The tropical gardens around the hotel were beautiful and larger than any hotel gardens I have seen elsewhere in Asia and very well maintained. In particular we would like to mention Mr Tony Tong the Hospitality Manager who was very helpful advising us on excursions and sorting out a serious travel problem (0ne railway ticket booked instead of two!)"

everything was fine

"Location was perfect Just a few minutes walk to the beach Food was fresh using local produce"

Having to say goodbye at the end of the stay. All of the staff and other guests were friendly and welcoming

"L'hôtel se situe dans un cadre naturel magnifique, l'on peut directement partir à pied de l'hôtel pour aller randonner. L'équipe de l'hôtel est très accueillante et a grandement facilité notre séjour."

Aucun.

"I loved the old world charm. The views were spectacular and the property was extremely well preserved"

The meal quality for dinner was reasonable. The breakfast buffet was poor.

"The pool was amazing for my back and joints. The hot water is amazing. Rooms are nice and cosy, the ac was turned on most of the time because it was super cold outside. The staff were very friendly and kind. The location is quiet and the sunset and sunrise view were lovely. There is ample parking as well, that's a huge plus in my book."

Aucun.

"Lovely place to stay. They have a pond full of fish and my daughter had a great time feeding the fish during our stay."

Aucun.

"Due to another group booking received a free upgrade to an entire private bungalow. Staff and service was professional and friendly throughout. Rooms were spacious, exceptionally clean (cleaning staff deserve a bonus!), and beds comfortable. Included riding tour was a pleasant surprise and really enjoyable, highly recommended. The whole setup as a non-profit for the benefit of the community is commendable. I strongly recommend staying here!"

Aucun.

"Bonito lugar bien ubicado cerquita al mar, atención muy buena. La habitación cómoda y limpia, la comida que ofrecen es muy rica, muy bien calidad - precio. Punto a mejorar, el desayuno, algo típico sería más atractivo."

Aucun.

"Clean well equipped with great facilities and staff"

Aucun.

"Wij hadden de benedenverdieping van de Villa. In één woord: heerlijk! De accommodatie is ruim, schoon en voorzien van alle gemakken. Het zwembad is heerlijk waar de kids zich ook goed in vermaakt hebben. De omgeving is niet erg toeristisch, maar met een beetje goed zoeken zijn er diverse mooie wandelroutes in de omgeving. De host is erg vriendelijk en staat voor je klaar."

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"The staff was very professional and help us a lot, the place was clean and meet our expectation, the pool was clean and breakfast was great"

The breakfest is great, they have also a private beach the pool was clean and all the area was clean the room was good too

"Bonito lugar bien ubicado cerquita al mar, atención muy buena. La habitación cómoda y limpia, la comida que ofrecen es muy rica, muy bien calidad - precio. Punto a mejorar, el desayuno, algo típico sería más atractivo."

Aucun.

"Spacious ,well equipped ,large balcony with barbecue. 3 restaurants and supermarket within 5 min walk.small but beautifully presented pool with sunbeds and sun shades"

You definitely need a car and we had difficulty hiring one.There was also no water on our last day. This is overcome by a back up system which needs to be turned on by staff who may not be on site till 10am