Resort in Guatemala

"This motel was a wonderful surprise! The location is excellent, and the entire place is exceptionally clean. The room design is elegant and tasteful, creating a calm and comfortable atmosphere. Everything felt very well cared for, and the cleanliness really stood out. Highly recommended!"

If I had to mention one small area for improvement, it would be the layout — the bed is a bit close to the entrance door, which made the space feel slightly tight at times.

"The hotel is great and in an amazing location which is right inside the airport. Staff were polite and amazing, great buffet breakfast, there is mini zoo which had wildlife such as monkeys, crocodile, tortoise, parrot, ostriches, peacocks etc. The rooms and facilities was great and it was a great stay. They provided free shuttle to the airport which is a bonus."

The pool could do with a bit of cleaning.

"Bella struttura, mini appartamenti con tetti di paglia. Bella e pulita la piscina. Giardino. Buona la colazione e personale molto gentile. Organizzano anche dei tour nella pampas"

Aucun.

"The staff were honestly so thoughtful and genuinely kind."

Aucun.

"très bon hôtel, Bon environnement, bonne cuisine, accueil sympathique, grandes chambres, confort l'hôtel est bien situé, facile d'accès, parking intérieur disponible, piscine"

le wifi perfectible, la piscine très petite, le bruit extérieur du à des fenêtres peu isolantes phoniquement

"Very good food and excellent wine. Lovely setting."

Staff were quite formal but very good.

"Las instalaciones son super lindas y el hotel de ensueño"

Aucun.

"The white sand beach, and the lake view from the room"

It is slight expensive and the restaurant don't have paper menu. Please tell them to have menu on the table or present it when asked.

"The villa had great privacy, beautiful landscaping, a good layout for our group. It was well-equipped with essentials for cooking/serving. The salt pool was perfect for cooling off after a hike. It was just big enough and always seemed to be at the right temperature. We were delighted by fireflies, tree frogs, bats, local birds, and even a shy ginger cat that wandered past once or twice."

THE ROAD- while we expected a rough access road from reading previous reviews, the construction during our stay detoured us through the banana plantation over an intolerably (for anyone with neck/back problems) rough track that was 4x longer. While the ocean (not a swimming beach) is close enough to hear, there is not much view. It is a peek from one corner of the pool deck, and the upper bedroom. But again, wonderful privacy. Also of note- there are no bug screens on the windows. It was perhaps an assumption on our part with the newer construction, but the mosquitoes did cause some distress, especially for one member of our group. Bring bug spray, After-Bite (anti-itch), and Benadryl if you are prone to reactions.

"Did not go the restaurant - went to the coffee bar which was excellent"

The buffet restaurant for an evening meal was not open so there were limited options on site

"Sarebbe stato perfetto con piscina un po riscaldata"

Aucun.

"The location is fantastic. The villa was excellent."

The furniture is a little outdated. The room service could add more variety to their menu.

"Ubytovanie priamo na pláži, pohodlné parkovanie priamo v areáli, posedenie s altánkom na pláži. Mali sme aj večeru aj raňajky a boli sme spokojní."

Aucun.

"direi tutto ottimo : contesto stupendo, spiaggia attrezzata con una laguna ricca di fauna ittica a portata di maschera, piscina grandissima, parcheggi ampi per le auto, palestra, area massaggi e benessere. Davvero un resort di alta qualità"

prezzi di bar, servizio buffet per la cena, ristorante, assolutamente sproporzionati. Cenato fuori quasi sempre e dopo il primo giorno all'arrivo, più preso niente al bar. La sera al ristorante a buffet si rischia come è successo a noi di fare la cosa di 20 minuti per potersi sedere

"Struttura bellissima con piscina e molto spazio per passeggiare. Cibo buono e scelte anche internazionali come pasta pizza o caprese. Nella struttura ci sono animali che rende l’esperienza indimenticabile."

Aucun.

"Hotel con una bellissima posizione vicino al lago e al centro della cittadina. Buona l'accoglienza e colazione eccezionale."

Aucun.

"très bon hôtel, Bon environnement, bonne cuisine, accueil sympathique, grandes chambres, confort l'hôtel est bien situé, facile d'accès, parking intérieur disponible, piscine"

le wifi perfectible, la piscine très petite, le bruit extérieur du à des fenêtres peu isolantes phoniquement

"Ottima posizione per qualche giorno di relax. Staff molto gentile e disponibile."

Aucun.

"La qualità del sevizio era ottimo, personale molto gentile e educato."

Non c’è una opzione all inclusive,

"Exceptional staff that turn this hotel into an unforgettable getaway. The whole place truly transports you somewhere else. The staff, coming from all over the Caribbean, were incredibly warm and friendly, making our stay feel genuinely special. The owner was fantastic—always present, talking with us, sharing stories, and really bringing them to life. It has been a delightful trip and a wonderful stay. We travelled with kids and it was the perfect set up. There are no real windows (only blinds and mosquito nets), so when the kids got loud, the neighbors could hear us. However room ventilation is really good, as there is a nice breeze at night. The location is also very convenient, well connected to both the north and the south. The food was surprisingly very good for a 4 night stay, breakfast was delicious. The pool and surroundings are wonderful. Would stay here every time I go back to Dominica."

The beach sand was a bit uncomfortable with lots of rocks and twigs.

"The location was lovely. You could go for a lovely walk around the golf course."

The restaurant was dry cold and the dinner service should had been a lot better

"It is a great place to travel with kids, as everybody have lots of activities to enjoy in the same place, allowing you to have nice family time."

Aucun.

"PROPERTY WAS GOOD AND THE STAFF WAS VERY HELPFUL. ONLY CONCERN WAS THER VERY LESS OPTION FOR VEGITEARIAN PEOPLE. THEY ONLY PROVIDE BREADS, ONE OR TWO CERALS, FRUITS AND SOME RICE ITEMS, WHICH IS NOT ENOUGH ."

Aucun.

"La posizione è ottima proprio di fronte il visitors centre. Colazione molto buona. Personale concierge e ristorante molto gentile."

L’ho prenotato perché pensavo di poter usufruire della spa dopo una giornata intera nel sito archeologico ma è tutto a pagamento compreso il bagno turco (mai visto in un hotel 5 stelle). In più la spa è quasi inesistente. Non funzionava il riscaldamento nella nostra stanza (cosa non piacevole a Febbraio) e dopo varie discussioni e diverse versioni sui fatti con il personale al telefono ci è stata consegnata una stufetta elettrica in stanza che chiaramente non abbiamo potuto usare durante la notte. Ci è stato proposto di cambiare stanza ma ormai erano le 11 di sera.

"Fantastic place. Family friendly and very good facilities on-site."

Aucun.

"Das Zimmer war überraschend groß und modern eingerichtet – man merkt sofort, dass alles neu ist. Besonders schön: die tolle Ausstattung mit Espresso-Maschine und kostenlosem Kaffee. Auch das Bad war sehr geräumig und hochwertig gestaltet. Über die Terrasse mit eigenem Strandkorb hatte man einen wunderbaren Blick Richtung Bodden – perfekt, um abends den Tag ausklingen zu lassen"

Das Zimmer ließ sich trotz der Verdunkelungsmöglichkeiten nur bedingt abdunkeln, da durch die Milchglastür früh Tageslicht hereinkam. Bei der Ankunft war es zudem recht staubig, was etwas den ersten Eindruck trübte. Außerdem war der Kaffeeweißer aufgrund der hohen Luftfeuchtigkeit auf der Insel hart geworden.

"Tutto. È la prima volta che vorrei dare un punteggio oltre 10 per questa struttura. Se fate una sosta a Doha, questo è il miglior hotel che potete scegliere! Vicino all'aeroporto, molto bello, piscina e spiaggia inclusa, vista sulla skyline di Doha, staff molto gentile e super preparato (anche troppo), colazione eccezionale. Il rapporto qualità-prezzo è molto buono. Quest'hotel mi fa sognare un prossimo viaggio per fare una sosta a Doha."

Aucun.

"We had a wonderful stay in this beautiful place. the rooms were awesome and the staff, including the fast responding and very knowledgeable Dana, were all great! also the breakfast was very nice and tasty, typical israeli kind..."

Aucun.

"Great location, nice beach, very good food, versatile facilities, very good for families."

Organised tours available for guests from tourist agencies, for self organised guests rent-a-car is the only option for sightseeing. Some facilities require better maintenance.

"ciao la posizione non e' centrale ci sono un pao di km da fare per arrivare in centro,sono comunque sempre disponibili dei taxy a tutte le ore."

non mi e piaciuto lo spreco alimentare che fanno le persone veramenete disgustoso solo perche non pagano il cibo si riempiono piattie vanzano cibo poi da buttare pero' la struttura non centra ci vorrebbe un reposnsabile che spiegasse a queste persone che il cibo non va sprecato che e sempre disponibile per tutti.

"The location is ideal for a first-time traveler to Kokopo it is right in the center of the city. Staff is friendly and helpful. The food is good, and the restaurant well located for a good view to the now quiet volcano in Rabaul and the Duke of York islands during the day."

Aucun.

"Absolutely fabulous resort in a spectacular location. Every staff member was welcoming and helpful. Special shout out to Sala, Shadow, and Papu! But really, everyone was great."

Nothing to not like.

"Great property to relax in after a trek! Good food, staff were lovely and I enjoyed the serenity considering it is in Kathmandu."

A little tired in places - could do with a bit of a spruce up such as a lick of paint on all the walls, new carpets in the common areas (stairs) etc. Seemed to be a lot of staff but not a lot of guests (although the staff were lovely).

"The location is ideal for a first-time traveler to Kokopo it is right in the center of the city. Staff is friendly and helpful. The food is good, and the restaurant well located for a good view to the now quiet volcano in Rabaul and the Duke of York islands during the day."

Aucun.

"This apartment is well kept, very clean, comfortable, with all facilities at high level and abundancy. Interior very nice and cozy. SPECTACULAR views from the terrace, definitely that makes this apartment special. The hosts very nice people, very attentive and helpful. Even helped me to take off flat tire and fix it the nearest garage. Communication excellent. If you are in Morgan's Bay, this is would an excellent choice."

Property is managed so well that there is nothing to say negative.

"ciao la posizione non e' centrale ci sono un pao di km da fare per arrivare in centro,sono comunque sempre disponibili dei taxy a tutte le ore."

non mi e piaciuto lo spreco alimentare che fanno le persone veramenete disgustoso solo perche non pagano il cibo si riempiono piattie vanzano cibo poi da buttare pero' la struttura non centra ci vorrebbe un reposnsabile che spiegasse a queste persone che il cibo non va sprecato che e sempre disponibile per tutti.

"We liked the location with very close proximity to the beach, pools and restaurants.Staff were overall very friendly and welcoming.The range of restaurants was great and the food superb. We ate at them all (Sensai, Blue Moon, Il Mascherati di Venizia, Route 66, Margarita and El Carey/ La Tortuga ) with the only exception being Villa Marina, which proved problematic to book a table. The beach was clean and well maintained with plenty of sun loungers available.Our room was a good size and cleaned by the staff daily with lovely little touches like fresh flowers and abundant clean towels and shampoo/conditioner."

On arrival it would have been helpful to have had it explained that all information regarding booking restaurants, knowing the daily entertainment schedule and viewing menus etc was on the hotel app. It was three days before we realised this! We didn't like the branded drinks being charged as extras. If you like certain brands of drink you will be charged for them. Local equivalent drinks are only covered in the standard all inclusive package. Three of the restaurants have a pre-booking policy. It states on the app that these can be booked from 07-30 each day. We found that if you left it until 07-30 most of the tables had been booked. Therefore the earlier you get up to book a table, the better your chances of securing a place in the restaurant of your choice. Frustratingly, we were not able to book a table at Villa Marina during our two week stay. Every time we tried it was fully booked:this was incredibly disappointing!!!! Finally, a WARNING to other visitors. One day when we were on our way to lunch, we were duped with an offer of a free massage if we were prepared to give up twenty minutes of our time to hear about the membership deals on offer by the hotel group. Two hours later, after a non stop, in your face , hard sell by the sales team we couldn't take any more and walked out. Thankfully, we were mature and strong willed enough to resist the sales team. Many others probably capitulate and sign for a deal they may reflect later they do not want. Investing between 10,000 and 20,000 dollars is no joke, especially when they don't want to give you time to reflect on the deal and decide in a calm and balanced way. The whole process spoiled the last few days of our holiday and we hope others see this comment and are forewarned and refuse to be tricked into accepting offers of "free" massages or goody bags.

"Cleanliness, hospitality and the food was amazing not too mention the activities."

The fact that children are not allowed according to the bookings requirements

"très bon hôtel, Bon environnement, bonne cuisine, accueil sympathique, grandes chambres, confort l'hôtel est bien situé, facile d'accès, parking intérieur disponible, piscine"

le wifi perfectible, la piscine très petite, le bruit extérieur du à des fenêtres peu isolantes phoniquement

"Pulizia accurata e staff gentilissimo,ottimo il menù"

Aucun.

"Sicuramente la camera, la colazione al mattino ricca e in una sala molto grande con ogni cosa desiderabile, la posizione e la struttura particolare."

Sicuramente la logistica per capire dove rivolgersi una volta arrivati, la struttura è talmente grande che si rischia di perdersi e perdere tempo per cercare aiuto da parte del personale. Bisogna dire che siamo arrivati di sera, quindi con il buio che ha complicato le cose, ma con un pò di buona volontà abbiamo aggirato l'ostacolo e una volta capito, tutto si è semplificato. Siamo stati bene, grazie.

"Il resort è un'oasi di tranquillità nel cuore della città, circondato da splendidi giardini ben curati. Le camere sono spaziose, pulite, offrendo tutti i comfort necessari per un soggiorno piacevole"

Design del bagno un po' datato

"A good hotel with a decent and tasty breakfast served in an interestingly located restaurant. The rooms are clean and spacious. It's pleasantly cool in summer even during the heat, although there's no air conditioning. A special highlight is the mountain river flowing nearby — you can hear its sound at night. The location is truly excellent, especially convenient because the free shuttle bus stop is right next to the hotel. In the pool, the water is very warm, but it was impossible to use it — all the spots around the pool were constantly occupied."

Please note: the parking lot is located 200 meters away, and the actual price is 360 UAH per day, not as stated on Booking. Please update this information!