Resort in Mongolia

"Outstanding Customer Service: "From the moment we arrived until departure, the staff exceeded expectations." "Exceptional customer service, with a commitment to making our stay comfortable." Cleanliness and Maintenance: "Rooms were spotless, and the facilities were well-maintained." "The hotel's cleanliness surpassed my expectations." Comfortable Accommodations: "Beds were exceptionally comfortable." "Rooms were spacious, well-appointed. Management: "Management promptly addressed any concerns we had." "The hotel's management team is dedicated to ensuring guest satisfaction.""

Nothing it a Perfect Place

"Reasonable rate price&quality, friendly personal, clean hotel&rooms"

Aucun.

"Bellissima struttura sul mare con tutti i servizi a portata di mano. Appartamento molto carino e curato nel dettaglio. Staff molto cortese."

Nulla.

"I thought the meals were good overall and the locations (I.e. grill, restaurant) very convenient. The staff at Divi were very professional, friendly, helpful, and accommodating. My family felt welcomed throughout our stay and really enjoyed our time at the resort."

We would have preferred for our rooms to be closer together however we appreciate that the hotel was able to accommodate our additional request to have the rooms on the first floor in order to accommodate my elderly mom.

"Great facilities and great customer care Hassan at the reception was very helpful."

Aucun.

"리노베이션 한 곳에 숙박했는데 방2 화1,화+욕실1 4인기준 방이였는데 생각보다 ... 씻는곳이 한군데라 불편했어요 .. 다음에는 욕실 2개 짜리로 이용해야겠어요"

체크인 너무 오래걸려요 ㅠㅠㅠ

"Non si può chiedere di meglio! struttura meravigliosa immersa in un parco, bellissima piscina di cui abbiamo usufruito 2 sere, colazione fantastica, stanza comodissima e bagno meraviglioso. Non sarei mai più voluta andare via da questo posto incantevole...certo il tutto si paga ma ne vale davvero la pena"

Aucun.

"Great facilities and great customer care Hassan at the reception was very helpful."

Aucun.

"The food was nice ,the service an staff was excellent"

95% of staff speaks Spanish not to may no English

"I had never been to an all inclusive resort before and was sceptical and personally probably will never do it again but nothing to do with the Bareclo, simply my preference but the resort was totally amazing considering the price. I had one of the bungalows which has large vey well decorated and very comfortable likewise the bathroom. Considering the size of the resort the WiFi was excellent . I never used the pool which was huge but instead the beach and swam several times The beach is stunning and spotlessly clean as to the gardens they are stunning and so well kept. The staff were so friendly and helpful especially so the ones in the dining room I have never seen such a volume of food being served ( and consumed !) in such vast qualities and the staff there in my view were so patient considering what they were dealing with! Overall I cannot fault the resort in any major way you get amazing value for money … congratulations to Barcelo"

The checking in process is very unwieldy on arrival I joined a queue of at least 50 people I got there in the early afternoon and they simply would not let anyone in to their room before 3 pm And surely some of rooms were really and why allow check ins as was available . This is not the first time I have come across this attitude The resort is large and at first it was difficult to find your bungalow as it’s not overly well signposted The was an entertainment lady around the pool screaming down a microphone … why is that necessary ? Overall it was a great stay Well done Barcelo

"Bellissima struttura sul mare con tutti i servizi a portata di mano. Appartamento molto carino e curato nel dettaglio. Staff molto cortese."

Nulla.

"Un bellissimo posto nella valle, con possibilità di passeggiate e corse. Ottima cena e colazione. Vasca calda e sauna disponibili gratuitamente. Consigliamo vivamente di fare l’esperienza di cena condivisa, che per un giusto prezzo offre un’esperienza unica."

La vasca calda sarebbe potuta essere leggermente più calda.

"Il resort è un'oasi di tranquillità nel cuore della città, circondato da splendidi giardini ben curati. Le camere sono spaziose, pulite, offrendo tutti i comfort necessari per un soggiorno piacevole"

Design del bagno un po' datato

"Camera stupenda, molto grande e luminosa. I servizi igienici sono puliti e i prodotti offerti sono stati molto apprezzati."

Tutto molto bello!

"The amazing view, in front of the ocean, good value for money and friendly staff."

Aucun.

"direi tutto ottimo : contesto stupendo, spiaggia attrezzata con una laguna ricca di fauna ittica a portata di maschera, piscina grandissima, parcheggi ampi per le auto, palestra, area massaggi e benessere. Davvero un resort di alta qualità"

prezzi di bar, servizio buffet per la cena, ristorante, assolutamente sproporzionati. Cenato fuori quasi sempre e dopo il primo giorno all'arrivo, più preso niente al bar. La sera al ristorante a buffet si rischia come è successo a noi di fare la cosa di 20 minuti per potersi sedere

"The hotel is great and in an amazing location which is right inside the airport. Staff were polite and amazing, great buffet breakfast, there is mini zoo which had wildlife such as monkeys, crocodile, tortoise, parrot, ostriches, peacocks etc. The rooms and facilities was great and it was a great stay. They provided free shuttle to the airport which is a bonus."

The pool could do with a bit of cleaning.

"très bon hôtel, Bon environnement, bonne cuisine, accueil sympathique, grandes chambres, confort l'hôtel est bien situé, facile d'accès, parking intérieur disponible, piscine"

le wifi perfectible, la piscine très petite, le bruit extérieur du à des fenêtres peu isolantes phoniquement

"We liked the location with very close proximity to the beach, pools and restaurants.Staff were overall very friendly and welcoming.The range of restaurants was great and the food superb. We ate at them all (Sensai, Blue Moon, Il Mascherati di Venizia, Route 66, Margarita and El Carey/ La Tortuga ) with the only exception being Villa Marina, which proved problematic to book a table. The beach was clean and well maintained with plenty of sun loungers available.Our room was a good size and cleaned by the staff daily with lovely little touches like fresh flowers and abundant clean towels and shampoo/conditioner."

On arrival it would have been helpful to have had it explained that all information regarding booking restaurants, knowing the daily entertainment schedule and viewing menus etc was on the hotel app. It was three days before we realised this! We didn't like the branded drinks being charged as extras. If you like certain brands of drink you will be charged for them. Local equivalent drinks are only covered in the standard all inclusive package. Three of the restaurants have a pre-booking policy. It states on the app that these can be booked from 07-30 each day. We found that if you left it until 07-30 most of the tables had been booked. Therefore the earlier you get up to book a table, the better your chances of securing a place in the restaurant of your choice. Frustratingly, we were not able to book a table at Villa Marina during our two week stay. Every time we tried it was fully booked:this was incredibly disappointing!!!! Finally, a WARNING to other visitors. One day when we were on our way to lunch, we were duped with an offer of a free massage if we were prepared to give up twenty minutes of our time to hear about the membership deals on offer by the hotel group. Two hours later, after a non stop, in your face , hard sell by the sales team we couldn't take any more and walked out. Thankfully, we were mature and strong willed enough to resist the sales team. Many others probably capitulate and sign for a deal they may reflect later they do not want. Investing between 10,000 and 20,000 dollars is no joke, especially when they don't want to give you time to reflect on the deal and decide in a calm and balanced way. The whole process spoiled the last few days of our holiday and we hope others see this comment and are forewarned and refuse to be tricked into accepting offers of "free" massages or goody bags.

"The kids loved the pool facilities. Miss Tandin and Me Shyam on the desk were particularly helpful. They arranged to meet our needs with a pleasant smile. The room service was excellent and well trained. Thank you all"

The location was a little to the edge of the city but that may be a good thing for some looking for peace & quiet. The decor is a bit dated

"Breakfast was quite good. it was good for any kind of tastes and was quite balanced"

Nothing actually

"The staff were honestly so thoughtful and genuinely kind."

Aucun.

"We had a wonderful stay in this beautiful place. the rooms were awesome and the staff, including the fast responding and very knowledgeable Dana, were all great! also the breakfast was very nice and tasty, typical israeli kind..."

Aucun.

"Fantastic place. Family friendly and very good facilities on-site."

Aucun.

"Pulizia accurata e staff gentilissimo,ottimo il menù"

Aucun.

"Room was clean. Exellent envirment with maintoun and water view. I chose the location since it is close Tramway and Flume Gorge."

The shower I used was really small.

"Great location, the Staff were excellent and the Hotel has all the amenities you’d expect."

All good.

"Nice and spaceous property just a 5-10 min drive from Tahko Ski Resort. 3 of the rooms out of 4 had private bathrooms, which was very convinient. Also the sauna was very specious. Would come back again!"

Aucun.

"리노베이션 한 곳에 숙박했는데 방2 화1,화+욕실1 4인기준 방이였는데 생각보다 ... 씻는곳이 한군데라 불편했어요 .. 다음에는 욕실 2개 짜리로 이용해야겠어요"

체크인 너무 오래걸려요 ㅠㅠㅠ

"Just generally one of those special places that will stick in my memory forever. A collection of pretty little cabins by the beach surrounded by palm trees with hammocks slung between them for whiling away the days. With only the sounds of birds and waves. Where everyone just hangs out and chats, the staff, the other guests, the extremely interesting and gregarious owner Gregory (no pun intended). I could spend a week here just forgetting about the outside world. The various arrangements (airport transfer, transfer back to town, activities) all went smoothly as well. Which is my no means guaranteed in this part of the world."

Not much but if I went again I'd maybe pay a little more for the room with ensuite shower rather than sharing a communal shower with non locking door. Obviously this is budget accommodation in West Africa so it's of the rustic eco lodge variety rather than the western style hotel room variety in case anyone is expecting that.

"Struttura molto bella, con una bella zona verde e una bella piscina. La colazione è varia, ottima e fresca, il personale è molto gentile e anche al loro ristorante si mangia molto bene! Un ottimo posto dove rilassarsi dopo una giornata a Vientiane!"

Aucun.

"The location is right in the heart of Georgetown, within walking distance of all the major tourist attractions. The accommodation is beautifully designed,easily the best I’ve seen in Penang. The staff were incredibly friendly and always made sure we were well taken care of."

If I were to nitpick, the dinner menu could be a bit more interesting. Other than that, everything was great.

"Bella la posizione, e il resort in generale. Personale molto disponibile e cordiale. Camera ampia e dotata di tutti i comfort"

Il cibo, praticamente tutto arabo. Non era stagione per gli italiani ma mi sarei aspettata un menu più internazionale. Direi che è stata l unica cosa negativa

"Posizione privilegiata sulla spiaggia . Appartamenti ben arredati , pulizia , accoglienza . Ristorante top ."

Aucun.

"We had a wonderful stay in this beautiful place. the rooms were awesome and the staff, including the fast responding and very knowledgeable Dana, were all great! also the breakfast was very nice and tasty, typical israeli kind..."

Aucun.

"Great location, very friendly staff. The pool area was amazing! Our room was great, very clean and we just loved our small top balcony with bathtub."

Aucun.

"La struttura si affaccia sul fiume e la vista è quindi molto bella. Si possono organizzare i game Safari sul Riverfront e le crociere sul fiume direttamente al desk dell’albergo: una grande comodità !"

Niente

"Located just outside the park, perfect place for walks, 5mins from healing water pump room. Very clean and comfortable rooms. Really nice breakfast with various options. Staff nice, approachable, helpful."

Aucun.

"Hotel bellissimo. La stanza era un po' puccolina, ma lo stesso molto bella. Colazione più salata che dolce"

Aucun.

"This motel was a wonderful surprise! The location is excellent, and the entire place is exceptionally clean. The room design is elegant and tasteful, creating a calm and comfortable atmosphere. Everything felt very well cared for, and the cleanliness really stood out. Highly recommended!"

If I had to mention one small area for improvement, it would be the layout — the bed is a bit close to the entrance door, which made the space feel slightly tight at times.

"Wow—that’s all I can say! Alexis is the best host ever. The location can't be beaten, and the same goes for the staff. You get proper 6-star service for a fraction of the price!"

Aucun.