Resort a Isole Turks e Caicos

"Una buona posizione, in pieno centro storico e lontano dalla zona dei grandi casinò dove si va solo per giocare"

Aucun.

"It is a great place to travel with kids, as everybody have lots of activities to enjoy in the same place, allowing you to have nice family time."

Aucun.

"Ho soggiornato per 5 notti con tre prenotazioni diverse. Prime due notti in una camera e le altre tre in villa. Sicuramente la villa è stupenda. 169mq su tre piani. Con ogni confort per toglierti la voglia di uscire al di fuori dal resort. Il servizio shuttle per scendere alla reception e ai servizi primari. la cortesia del personale, gentilissimi ed educati. Una colazione veramente ottima. Servizi in spaiggia ottimi. Buona, in generale, la cucina per quanto riguarda la qualità, a pranzo e cena."

La camera per i primi due giorni non era il massimo. Le porzioni proposte a pranzo e cena piccole e non in linea con i prezzi. Ristorante italiano decisamente da evitare. La spiaggia, con servizi ottimi, non era all'altezza, nè di Santa Lucia, nè di questo splendido resort.

"Tutto. È la prima volta che vorrei dare un punteggio oltre 10 per questa struttura. Se fate una sosta a Doha, questo è il miglior hotel che potete scegliere! Vicino all'aeroporto, molto bello, piscina e spiaggia inclusa, vista sulla skyline di Doha, staff molto gentile e super preparato (anche troppo), colazione eccezionale. Il rapporto qualità-prezzo è molto buono. Quest'hotel mi fa sognare un prossimo viaggio per fare una sosta a Doha."

Aucun.

"Il personale è estremamente accogliente e disponibile. La posizione sul porticciolo dell’isola è eccezionale."

La pulizia generale della struttura può essere migliorata.

"The view from our room, any room in fact, looked out over the crashing waves that rolled in from the Indian Ocean. Biggest room weve had in Bali.The staff were ready to look after our every whim. They brought meals in from outside restaurants. Instead of 2 tiny water bottles per day they provided a 20 litre water dispenser. The pool overlooked the black pebbly beach. The surrounding area was not overwhelmed by tourists and the locals were 1980's friendly."

We didn't like leaving.

"Great rooms, very comfortable bed and lovely bathroom."

Breakfast could have been better.

"The beachfront location. Hotel staff are all very nice."

Restaurant waiters are useless, slow, just talking to each other. . Even if you are a guest at hotel they want you to pay for the huts. Hotel guests should get at least a free hour daily. There is no real beach seating for hotel guests to relax.

"From arriving up to leaving, it was perfect! The rooms are comfortable and clean. Stuff is always doing the best service, from the reception over the cleaning staff to the restaurant! Even there was a animation for kids at the pool what our son really enjoyed. The Chef cooking delicious meals and sharing some special tip to make your food better! The waiters have done always a great job , Jonathan was always having some jokes to made us laugh. Cleaning staff always was respecting your privacy and when told them come back at time they was at the point! At the point a perfect stay what I can just recommend."

Aucun.

"I thought the meals were good overall and the locations (I.e. grill, restaurant) very convenient. The staff at Divi were very professional, friendly, helpful, and accommodating. My family felt welcomed throughout our stay and really enjoyed our time at the resort."

We would have preferred for our rooms to be closer together however we appreciate that the hotel was able to accommodate our additional request to have the rooms on the first floor in order to accommodate my elderly mom.

"The room was clean and comfortable ! The food in restaurant was delicious."

I liked everything, the only recommendation is more variety of food for breakfast. 4 days in a raw all dishes for breakfast were the same.

"I’ve been waiting for a week to return the deposit Which didn't come in handy Because the room service doesn't work The room has never been replenished with a mini bar And it's impossible to order anything in the room"

I've been waiting for a week to return the deposit

"La qualità del sevizio era ottimo, personale molto gentile e educato."

Non c’è una opzione all inclusive,

"Sarebbe stato perfetto con piscina un po riscaldata"

Aucun.

"I had never been to an all inclusive resort before and was sceptical and personally probably will never do it again but nothing to do with the Bareclo, simply my preference but the resort was totally amazing considering the price. I had one of the bungalows which has large vey well decorated and very comfortable likewise the bathroom. Considering the size of the resort the WiFi was excellent . I never used the pool which was huge but instead the beach and swam several times The beach is stunning and spotlessly clean as to the gardens they are stunning and so well kept. The staff were so friendly and helpful especially so the ones in the dining room I have never seen such a volume of food being served ( and consumed !) in such vast qualities and the staff there in my view were so patient considering what they were dealing with! Overall I cannot fault the resort in any major way you get amazing value for money … congratulations to Barcelo"

The checking in process is very unwieldy on arrival I joined a queue of at least 50 people I got there in the early afternoon and they simply would not let anyone in to their room before 3 pm And surely some of rooms were really and why allow check ins as was available . This is not the first time I have come across this attitude The resort is large and at first it was difficult to find your bungalow as it’s not overly well signposted The was an entertainment lady around the pool screaming down a microphone … why is that necessary ? Overall it was a great stay Well done Barcelo

"Location, food, stuff, service, quiet place. Evening was great highly recommend 😎🤙🏻"

Aucun.

"They were extremely kind and a member of staff even bought a bracelet for our daughter"

Aucun.

"Everything was perfect : - the environnement is beautiful - the bungalows are spacious and with all comfort needed (except the cold shower) - the team is very sweet and welcoming - the food is delicious and generous"

Only the lack of internet. There are no connexion even with data. So it can be frustrating when connexion is needed (to check flight for exemple)

"The staff was very professional and help us a lot, the place was clean and meet our expectation, the pool was clean and breakfast was great"

The breakfest is great, they have also a private beach the pool was clean and all the area was clean the room was good too

"Tutto perfetto, ottima vista, posizione eccellente a metà strada tra la Chota ed il mare, pulizia super, personale gentilissimo e cordiale"

Nulla

"Ubicación excelente, el personal muy amable. Las habitaciones muy cómodas. El personal es realmente muy amable y sabe tratar muy bien al huésped"

En el gimnasio no funcionaban las maquinas. La habitación está bien es limpia y cómoda pero se podría actualizar un poco la decoración. Por ser un resort en el precio podría estar incluido el desayuno

"The amazing view, in front of the ocean, good value for money and friendly staff."

Aucun.

"I thought the meals were good overall and the locations (I.e. grill, restaurant) very convenient. The staff at Divi were very professional, friendly, helpful, and accommodating. My family felt welcomed throughout our stay and really enjoyed our time at the resort."

We would have preferred for our rooms to be closer together however we appreciate that the hotel was able to accommodate our additional request to have the rooms on the first floor in order to accommodate my elderly mom.

"We liked the location with very close proximity to the beach, pools and restaurants.Staff were overall very friendly and welcoming.The range of restaurants was great and the food superb. We ate at them all (Sensai, Blue Moon, Il Mascherati di Venizia, Route 66, Margarita and El Carey/ La Tortuga ) with the only exception being Villa Marina, which proved problematic to book a table. The beach was clean and well maintained with plenty of sun loungers available.Our room was a good size and cleaned by the staff daily with lovely little touches like fresh flowers and abundant clean towels and shampoo/conditioner."

On arrival it would have been helpful to have had it explained that all information regarding booking restaurants, knowing the daily entertainment schedule and viewing menus etc was on the hotel app. It was three days before we realised this! We didn't like the branded drinks being charged as extras. If you like certain brands of drink you will be charged for them. Local equivalent drinks are only covered in the standard all inclusive package. Three of the restaurants have a pre-booking policy. It states on the app that these can be booked from 07-30 each day. We found that if you left it until 07-30 most of the tables had been booked. Therefore the earlier you get up to book a table, the better your chances of securing a place in the restaurant of your choice. Frustratingly, we were not able to book a table at Villa Marina during our two week stay. Every time we tried it was fully booked:this was incredibly disappointing!!!! Finally, a WARNING to other visitors. One day when we were on our way to lunch, we were duped with an offer of a free massage if we were prepared to give up twenty minutes of our time to hear about the membership deals on offer by the hotel group. Two hours later, after a non stop, in your face , hard sell by the sales team we couldn't take any more and walked out. Thankfully, we were mature and strong willed enough to resist the sales team. Many others probably capitulate and sign for a deal they may reflect later they do not want. Investing between 10,000 and 20,000 dollars is no joke, especially when they don't want to give you time to reflect on the deal and decide in a calm and balanced way. The whole process spoiled the last few days of our holiday and we hope others see this comment and are forewarned and refuse to be tricked into accepting offers of "free" massages or goody bags.

"Personale gentile, stanze molto ampie, ottima cucina, ottima spa."

Aucun.

"Ottimo hotel con camere pulite e spaziose. Nel periodo estivo possibilità di utilizzo della piscina esterna. Ottimo ristorante sotto la struttura. Colazione abbondante e varia. Ottimo rapporto qialità-prezzo."

Aucun.

"두번째방문인데 초4가되니까 즐길수있는 물놀이 액티비티가 다양해서 너무 만족스러웠어요 슬라이드, 포인트브레이크 등이 좋았구요 직원분, 클럽메이트 모두가 너무친절합니다!! 가족모두 즐겁게 놀다갑니다^^"

주변에 식당이없다보니 골드카드로 갔는데 식사를 그나마 괜찮은건 마젤란이었는데 3박동안 가려니 너무 질리더라구요 사이판pic처럼 좀더 다양한 레스토랑이 있었으면 좋겠어요

"Thanks for the reception team :) They accept every asks!! Especially, The convenience store is useful for snack and souvenir!! Wanna join next journey for SeoulJeong restaurant if it is open at that time and thank you for having relaxed all!"

Aucun.

"The staff was courteous and very helpful, they are very attentive and help us alot, more that i was expecting."

The food was somewhat repetitive and sometimes bland.

"La piscina è top, soprattutto per la bimba che si è divertita tantissimo con gli scivoli. E' solo molto affollata. Colazione top, tanta scelta, tutto sommato anche per la nostra bimba celiaca. La cena a buffet aveva tanta scelta, un pò meno per i celiaci ma erano indicati in chiaro gli allergeni. Molto bella anche la zona un pò più per gli adulti, piscina con acqua termale, area esterna con acqua riscaldata e l'aera saune. Bongo kids club bellissimo. Belli anche gli spettacoli serali nel periodo ancora di festa. La struttura è molto bella e nuova."

Non ci è piaciuto il servizio di pulizia nelle stanze, trovavamo solo il letto rifatto ma il bagno non veniva pulito, mai nei tre giorni in cui abbiamo alloggiato.

"È stato tutto bello e consigliabile sopratutto per le famiglie che hanno bambini piccoli. Staff gentilissimo"

Le camere le devono pulire di più però il resto è tutto ok basta che chiama la ragazza e ti risolve il problema.

"Great nature and views. The villa we stayed in was renovated and very clean. The food was also very delicious!"

Aucun.

"The white sand beach, and the lake view from the room"

It is slight expensive and the restaurant don't have paper menu. Please tell them to have menu on the table or present it when asked.

"Ho soggiornato per 5 notti con tre prenotazioni diverse. Prime due notti in una camera e le altre tre in villa. Sicuramente la villa è stupenda. 169mq su tre piani. Con ogni confort per toglierti la voglia di uscire al di fuori dal resort. Il servizio shuttle per scendere alla reception e ai servizi primari. la cortesia del personale, gentilissimi ed educati. Una colazione veramente ottima. Servizi in spaiggia ottimi. Buona, in generale, la cucina per quanto riguarda la qualità, a pranzo e cena."

La camera per i primi due giorni non era il massimo. Le porzioni proposte a pranzo e cena piccole e non in linea con i prezzi. Ristorante italiano decisamente da evitare. La spiaggia, con servizi ottimi, non era all'altezza, nè di Santa Lucia, nè di questo splendido resort.

"The room was clean and comfortable ! The food in restaurant was delicious."

I liked everything, the only recommendation is more variety of food for breakfast. 4 days in a raw all dishes for breakfast were the same.

"The food was nice ,the service an staff was excellent"

95% of staff speaks Spanish not to may no English

"Cleanliness, hospitality and the food was amazing not too mention the activities."

The fact that children are not allowed according to the bookings requirements

"PROPERTY WAS GOOD AND THE STAFF WAS VERY HELPFUL. ONLY CONCERN WAS THER VERY LESS OPTION FOR VEGITEARIAN PEOPLE. THEY ONLY PROVIDE BREADS, ONE OR TWO CERALS, FRUITS AND SOME RICE ITEMS, WHICH IS NOT ENOUGH ."

Aucun.

"Bella la posizione, e il resort in generale. Personale molto disponibile e cordiale. Camera ampia e dotata di tutti i comfort"

Il cibo, praticamente tutto arabo. Non era stagione per gli italiani ma mi sarei aspettata un menu più internazionale. Direi che è stata l unica cosa negativa

"STRUTTURA DELL' HOTEL - CORDIALITA' DEL PERSONALE - CHAMPAGNE DI BENVENUTO - QUALITA' COSMETICI IN BAGNO- RISTORANTE LA PLAGE E RISTORANTE LA SPIAGGIA"

IL MARE NON ERA LIMPIDISSIMO E DI DIFFICILE ACCESSO (SPIAGGIA IN DISCESA E ROCCE SUL BAGNASCIUGA

"Exceptional staff that turn this hotel into an unforgettable getaway. The whole place truly transports you somewhere else. The staff, coming from all over the Caribbean, were incredibly warm and friendly, making our stay feel genuinely special. The owner was fantastic—always present, talking with us, sharing stories, and really bringing them to life. It has been a delightful trip and a wonderful stay. We travelled with kids and it was the perfect set up. There are no real windows (only blinds and mosquito nets), so when the kids got loud, the neighbors could hear us. However room ventilation is really good, as there is a nice breeze at night. The location is also very convenient, well connected to both the north and the south. The food was surprisingly very good for a 4 night stay, breakfast was delicious. The pool and surroundings are wonderful. Would stay here every time I go back to Dominica."

The beach sand was a bit uncomfortable with lots of rocks and twigs.