Resort in Namibia

"They were extremely kind and a member of staff even bought a bracelet for our daughter"

Aucun.

"Il personale è estremamente accogliente e disponibile. La posizione sul porticciolo dell’isola è eccezionale."

La pulizia generale della struttura può essere migliorata.

"The location is great, with direct access to the lakeside and lovely gardens. The rooms were spotlessly clean and the reception staff very helpful"

The food in the restaurant was very poor - surprisingly for a country like Kyrgyzstan where generally the food is excellent

"Great nature and views. The villa we stayed in was renovated and very clean. The food was also very delicious!"

Aucun.

"È stato tutto bello e consigliabile sopratutto per le famiglie che hanno bambini piccoli. Staff gentilissimo"

Le camere le devono pulire di più però il resto è tutto ok basta che chiama la ragazza e ti risolve il problema.

"Cleanliness, hospitality and the food was amazing not too mention the activities."

The fact that children are not allowed according to the bookings requirements

"Breakfast, lunch and dinner was fantastic. Staff was courteuous."

The hotel can definitely do with some upgrades.

"Dotato di molti servizi. All inclusive. Spiagge spaziose e ben attrezzate."

Un po’ scomodo da girare a piedi in quanto pieno di sali e scendi. Servizi un po’ lenti.

"Thanks for the reception team :) They accept every asks!! Especially, The convenience store is useful for snack and souvenir!! Wanna join next journey for SeoulJeong restaurant if it is open at that time and thank you for having relaxed all!"

Aucun.

"The location is fantastic. The villa was excellent."

The furniture is a little outdated. The room service could add more variety to their menu.

"La posizione è ottima proprio di fronte il visitors centre. Colazione molto buona. Personale concierge e ristorante molto gentile."

L’ho prenotato perché pensavo di poter usufruire della spa dopo una giornata intera nel sito archeologico ma è tutto a pagamento compreso il bagno turco (mai visto in un hotel 5 stelle). In più la spa è quasi inesistente. Non funzionava il riscaldamento nella nostra stanza (cosa non piacevole a Febbraio) e dopo varie discussioni e diverse versioni sui fatti con il personale al telefono ci è stata consegnata una stufetta elettrica in stanza che chiaramente non abbiamo potuto usare durante la notte. Ci è stato proposto di cambiare stanza ma ormai erano le 11 di sera.

"Reasonable rate price&quality, friendly personal, clean hotel&rooms"

Aucun.

"Ottimo hotel, personale gentile e attento. Buoni i ristoranti presenti nell'hotel. Camera spaziosa, bella la vista ocean front."

peccato che l'accesso alla spiaggia è limitato

"The location is great, with direct access to the lakeside and lovely gardens. The rooms were spotlessly clean and the reception staff very helpful"

The food in the restaurant was very poor - surprisingly for a country like Kyrgyzstan where generally the food is excellent

"Big clean pool, good breakfast and amazing rates !!"

All is a bit old but did not bother me !

"Great location, the Staff were excellent and the Hotel has all the amenities you’d expect."

All good.

"Ubytovanie priamo na pláži, pohodlné parkovanie priamo v areáli, posedenie s altánkom na pláži. Mali sme aj večeru aj raňajky a boli sme spokojní."

Aucun.

"I had never been to an all inclusive resort before and was sceptical and personally probably will never do it again but nothing to do with the Bareclo, simply my preference but the resort was totally amazing considering the price. I had one of the bungalows which has large vey well decorated and very comfortable likewise the bathroom. Considering the size of the resort the WiFi was excellent . I never used the pool which was huge but instead the beach and swam several times The beach is stunning and spotlessly clean as to the gardens they are stunning and so well kept. The staff were so friendly and helpful especially so the ones in the dining room I have never seen such a volume of food being served ( and consumed !) in such vast qualities and the staff there in my view were so patient considering what they were dealing with! Overall I cannot fault the resort in any major way you get amazing value for money … congratulations to Barcelo"

The checking in process is very unwieldy on arrival I joined a queue of at least 50 people I got there in the early afternoon and they simply would not let anyone in to their room before 3 pm And surely some of rooms were really and why allow check ins as was available . This is not the first time I have come across this attitude The resort is large and at first it was difficult to find your bungalow as it’s not overly well signposted The was an entertainment lady around the pool screaming down a microphone … why is that necessary ? Overall it was a great stay Well done Barcelo

"Room was clean. Exellent envirment with maintoun and water view. I chose the location since it is close Tramway and Flume Gorge."

The shower I used was really small.

"리노베이션 한 곳에 숙박했는데 방2 화1,화+욕실1 4인기준 방이였는데 생각보다 ... 씻는곳이 한군데라 불편했어요 .. 다음에는 욕실 2개 짜리로 이용해야겠어요"

체크인 너무 오래걸려요 ㅠㅠㅠ

"Ubytovanie priamo na pláži, pohodlné parkovanie priamo v areáli, posedenie s altánkom na pláži. Mali sme aj večeru aj raňajky a boli sme spokojní."

Aucun.

"Posto stupendo 😍 sicuramente consiglierò ad amici....ci rivedremo obrigato"

Aucun.

"Pulizia ottimale e personale molto gentile e professionale. Posizione ottima per visitare Kenting"

Offerta ristorazione per cena limitata nell'offerta e nell'orario

"Good communication with host, nice location and house."

Only cash accepted for paying for accomodation.

"The staff was courteous and very helpful, they are very attentive and help us alot, more that i was expecting."

The food was somewhat repetitive and sometimes bland.

"La piscina è top, soprattutto per la bimba che si è divertita tantissimo con gli scivoli. E' solo molto affollata. Colazione top, tanta scelta, tutto sommato anche per la nostra bimba celiaca. La cena a buffet aveva tanta scelta, un pò meno per i celiaci ma erano indicati in chiaro gli allergeni. Molto bella anche la zona un pò più per gli adulti, piscina con acqua termale, area esterna con acqua riscaldata e l'aera saune. Bongo kids club bellissimo. Belli anche gli spettacoli serali nel periodo ancora di festa. La struttura è molto bella e nuova."

Non ci è piaciuto il servizio di pulizia nelle stanze, trovavamo solo il letto rifatto ma il bagno non veniva pulito, mai nei tre giorni in cui abbiamo alloggiato.

"Amazing reception staff , wonderful cleaning staff"

Outdated bathrooms , needs to be renovated .

"staff were so helpful amd friendly. Beautiful surroundings loads of entertainment amd activities and vibrant environment"

Not enough umbrellas outside on tables

"La posizione. Le camere. La natura e tranquillità del posto. La colazione"

Aucun.

"Breakfast was nicely made and well presented. It included international as well as local dishes."

If butter is served cold and honey is included, then it will become better.

"Thanks for the reception team :) They accept every asks!! Especially, The convenience store is useful for snack and souvenir!! Wanna join next journey for SeoulJeong restaurant if it is open at that time and thank you for having relaxed all!"

Aucun.

"We liked the location with very close proximity to the beach, pools and restaurants.Staff were overall very friendly and welcoming.The range of restaurants was great and the food superb. We ate at them all (Sensai, Blue Moon, Il Mascherati di Venizia, Route 66, Margarita and El Carey/ La Tortuga ) with the only exception being Villa Marina, which proved problematic to book a table. The beach was clean and well maintained with plenty of sun loungers available.Our room was a good size and cleaned by the staff daily with lovely little touches like fresh flowers and abundant clean towels and shampoo/conditioner."

On arrival it would have been helpful to have had it explained that all information regarding booking restaurants, knowing the daily entertainment schedule and viewing menus etc was on the hotel app. It was three days before we realised this! We didn't like the branded drinks being charged as extras. If you like certain brands of drink you will be charged for them. Local equivalent drinks are only covered in the standard all inclusive package. Three of the restaurants have a pre-booking policy. It states on the app that these can be booked from 07-30 each day. We found that if you left it until 07-30 most of the tables had been booked. Therefore the earlier you get up to book a table, the better your chances of securing a place in the restaurant of your choice. Frustratingly, we were not able to book a table at Villa Marina during our two week stay. Every time we tried it was fully booked:this was incredibly disappointing!!!! Finally, a WARNING to other visitors. One day when we were on our way to lunch, we were duped with an offer of a free massage if we were prepared to give up twenty minutes of our time to hear about the membership deals on offer by the hotel group. Two hours later, after a non stop, in your face , hard sell by the sales team we couldn't take any more and walked out. Thankfully, we were mature and strong willed enough to resist the sales team. Many others probably capitulate and sign for a deal they may reflect later they do not want. Investing between 10,000 and 20,000 dollars is no joke, especially when they don't want to give you time to reflect on the deal and decide in a calm and balanced way. The whole process spoiled the last few days of our holiday and we hope others see this comment and are forewarned and refuse to be tricked into accepting offers of "free" massages or goody bags.

"The rooms were very clean and the property overall was well maintained. Our rooms were seaside and the sunrise and sunset was quite a spectacular experience!"

I wish that we could access the beach from the property.

"The location was lovely. You could go for a lovely walk around the golf course."

The restaurant was dry cold and the dinner service should had been a lot better

"Ottimo hotel, personale gentile e attento. Buoni i ristoranti presenti nell'hotel. Camera spaziosa, bella la vista ocean front."

peccato che l'accesso alla spiaggia è limitato

"We liked the city/village where the hotel was in. We liked the pool and the fact that we had it for ourselves. the breakfast was great, staff was really nice."

Aucun.

"Kids day care free,wide variety of food,staff was excellent and the environment is great"

Some of the restaurants were too far apart

"We had a wonderful stay in this beautiful place. the rooms were awesome and the staff, including the fast responding and very knowledgeable Dana, were all great! also the breakfast was very nice and tasty, typical israeli kind..."

Aucun.

"Breakfast was excellent, staff was friendly, pools and sea possibility was truly excellent. Very big and safe place to be. Security was in very good level. Lovely site."

Only couple of persons spoke english. Several restaurants in hotel, but you could only book online with one. When you come to hotel everything is in spanish, luckily I had colleague who could speak spanish so he was able to translate how to book breakfast, lunches and dinners etc.

"They were extremely kind and a member of staff even bought a bracelet for our daughter"

Aucun.