Resort in Bangladesh

"I really liked the room, the facilities, and the entire complex. Everything was clean, comfortable, and well organized. Every team member was amazing—professional, friendly, and always helpful."

There was nothing significant to complain about. Overall, the experience met and even exceeded my expectations.

"Tutto perfetto, ottima vista, posizione eccellente a metà strada tra la Chota ed il mare, pulizia super, personale gentilissimo e cordiale"

Nulla

"Staff is amazing, the kindest people we’ve met in Ulcinj over the last 10 years. Everything is super clean, location is perfect, the breakfast is nice. Overall, a great experience for a family with a toddler!"

Aucun.

"È stato tutto bello e consigliabile sopratutto per le famiglie che hanno bambini piccoli. Staff gentilissimo"

Le camere le devono pulire di più però il resto è tutto ok basta che chiama la ragazza e ti risolve il problema.

"Un bellissimo posto nella valle, con possibilità di passeggiate e corse. Ottima cena e colazione. Vasca calda e sauna disponibili gratuitamente. Consigliamo vivamente di fare l’esperienza di cena condivisa, che per un giusto prezzo offre un’esperienza unica."

La vasca calda sarebbe potuta essere leggermente più calda.

"I had never been to an all inclusive resort before and was sceptical and personally probably will never do it again but nothing to do with the Bareclo, simply my preference but the resort was totally amazing considering the price. I had one of the bungalows which has large vey well decorated and very comfortable likewise the bathroom. Considering the size of the resort the WiFi was excellent . I never used the pool which was huge but instead the beach and swam several times The beach is stunning and spotlessly clean as to the gardens they are stunning and so well kept. The staff were so friendly and helpful especially so the ones in the dining room I have never seen such a volume of food being served ( and consumed !) in such vast qualities and the staff there in my view were so patient considering what they were dealing with! Overall I cannot fault the resort in any major way you get amazing value for money … congratulations to Barcelo"

The checking in process is very unwieldy on arrival I joined a queue of at least 50 people I got there in the early afternoon and they simply would not let anyone in to their room before 3 pm And surely some of rooms were really and why allow check ins as was available . This is not the first time I have come across this attitude The resort is large and at first it was difficult to find your bungalow as it’s not overly well signposted The was an entertainment lady around the pool screaming down a microphone … why is that necessary ? Overall it was a great stay Well done Barcelo

"I thought the meals were good overall and the locations (I.e. grill, restaurant) very convenient. The staff at Divi were very professional, friendly, helpful, and accommodating. My family felt welcomed throughout our stay and really enjoyed our time at the resort."

We would have preferred for our rooms to be closer together however we appreciate that the hotel was able to accommodate our additional request to have the rooms on the first floor in order to accommodate my elderly mom.

"Mi è piaciuto la cura e l'attenzione per l'ambiente in generale in particolare i gazebo e zona spiaggia.."

Aucun.

"Exceptional site and lovely beaches & swimming pools with good restaurants"

The fact that, despite the heat, rooms were not supplied with drinking water & this had to be ordered from room service at $5 a small bottle. We had just arrived from staying at the Hamilton Princess hotel in Bermuda &, as is normal for luxury hotels of this standard, that had no problem in supplying drinking water to guests free of charge.

"Beautiful beach resort. Over water bungalows amazing & also beach front villas great. Staff very nice, pool & beach lovely. Would come back."

Check air conditioner operation before sleeping! We down graded to beach front from water bungalow but didnt get discount or reimbursement from booking dot com. :( Had noisy neighouring resort from parties over 2 days.

"Una buona posizione, in pieno centro storico e lontano dalla zona dei grandi casinò dove si va solo per giocare"

Aucun.

"La struttura si affaccia sul fiume e la vista è quindi molto bella. Si possono organizzare i game Safari sul Riverfront e le crociere sul fiume direttamente al desk dell’albergo: una grande comodità !"

Niente

"We liked the location with very close proximity to the beach, pools and restaurants.Staff were overall very friendly and welcoming.The range of restaurants was great and the food superb. We ate at them all (Sensai, Blue Moon, Il Mascherati di Venizia, Route 66, Margarita and El Carey/ La Tortuga ) with the only exception being Villa Marina, which proved problematic to book a table. The beach was clean and well maintained with plenty of sun loungers available.Our room was a good size and cleaned by the staff daily with lovely little touches like fresh flowers and abundant clean towels and shampoo/conditioner."

On arrival it would have been helpful to have had it explained that all information regarding booking restaurants, knowing the daily entertainment schedule and viewing menus etc was on the hotel app. It was three days before we realised this! We didn't like the branded drinks being charged as extras. If you like certain brands of drink you will be charged for them. Local equivalent drinks are only covered in the standard all inclusive package. Three of the restaurants have a pre-booking policy. It states on the app that these can be booked from 07-30 each day. We found that if you left it until 07-30 most of the tables had been booked. Therefore the earlier you get up to book a table, the better your chances of securing a place in the restaurant of your choice. Frustratingly, we were not able to book a table at Villa Marina during our two week stay. Every time we tried it was fully booked:this was incredibly disappointing!!!! Finally, a WARNING to other visitors. One day when we were on our way to lunch, we were duped with an offer of a free massage if we were prepared to give up twenty minutes of our time to hear about the membership deals on offer by the hotel group. Two hours later, after a non stop, in your face , hard sell by the sales team we couldn't take any more and walked out. Thankfully, we were mature and strong willed enough to resist the sales team. Many others probably capitulate and sign for a deal they may reflect later they do not want. Investing between 10,000 and 20,000 dollars is no joke, especially when they don't want to give you time to reflect on the deal and decide in a calm and balanced way. The whole process spoiled the last few days of our holiday and we hope others see this comment and are forewarned and refuse to be tricked into accepting offers of "free" massages or goody bags.

"Amazing reception staff , wonderful cleaning staff"

Outdated bathrooms , needs to be renovated .

"Bella struttura, mini appartamenti con tetti di paglia. Bella e pulita la piscina. Giardino. Buona la colazione e personale molto gentile. Organizzano anche dei tour nella pampas"

Aucun.

"Il residence è molto grande dotato di ogni comfort. All'arrivo ci hanno fatto l'upgrade gratuito e ci hanno assegnato un appartamento molto grande. Letti grandi e comodi. TV con canali satellitari. Cucina compresa di ogni comfort. Due balconi vista campagna. Abbiamo usufruito della piscina la coperto che dopo le 16 è aperta anche ai bambini. Spiaggia privata, spa e 3 ristoranti dove poter mangiare. Colazione ottima e abbondante sia quella dolce, sia quella salata. Personale molto cortese. Abbiamo lasciato la macchina nel parcheggio per un giorno al costo di 3 euro"

Nel bagno l'acqua non scendeva bene. Per una notte ok altrimenti avremmo chiamato per la sistemazione.

"They were extremely kind and a member of staff even bought a bracelet for our daughter"

Aucun.

"Cleanliness, hospitality and the food was amazing not too mention the activities."

The fact that children are not allowed according to the bookings requirements

"Magic Reef is a beautiful resort, very relaxing. The bungalows are well equipped and the bed was very comfortable. It was also great to have our own comfortable lounge chairs on the deck to take in the views out over the reef, watching the waves crashing and the sun setting which was all simply breathtaking. There are a few really good restaurants within walking distance down the beach, making it a perfect spot for a relaxing time. We hired a car for a couple of days to explore around the island, enjoy some beach swimming, snorkeling and to eat at some different restaurants. The pool was great, lovely temperature and depth. Our hosts and all the staff were friendly, helpful and we enjoyed talking with them. Thanks for the beautiful platter in the fridge, the beers, juice etc which was so appreciated. We would highly recommend Magic Reef if you like a small boutique resort."

Nothing!

"Priivate island resort, white sand beaches, incredible clean turquoise water, very comfortable and staff very professional and friendly. Also, many options for very good food restaurants. Very good spa therapists."

Aucun.

"La colazione a buffet era di ottima qualita' e la locazione sul mare, rivolta a ovest era perfetta."

Non tutti i frutti erano disponibili ogni mattina. L'acqua putroppo non ha un gusto gradevole.

"La posizione è ottima proprio di fronte il visitors centre. Colazione molto buona. Personale concierge e ristorante molto gentile."

L’ho prenotato perché pensavo di poter usufruire della spa dopo una giornata intera nel sito archeologico ma è tutto a pagamento compreso il bagno turco (mai visto in un hotel 5 stelle). In più la spa è quasi inesistente. Non funzionava il riscaldamento nella nostra stanza (cosa non piacevole a Febbraio) e dopo varie discussioni e diverse versioni sui fatti con il personale al telefono ci è stata consegnata una stufetta elettrica in stanza che chiaramente non abbiamo potuto usare durante la notte. Ci è stato proposto di cambiare stanza ma ormai erano le 11 di sera.

"Breakfast was excellent, staff was friendly, pools and sea possibility was truly excellent. Very big and safe place to be. Security was in very good level. Lovely site."

Only couple of persons spoke english. Several restaurants in hotel, but you could only book online with one. When you come to hotel everything is in spanish, luckily I had colleague who could speak spanish so he was able to translate how to book breakfast, lunches and dinners etc.

"Located just outside the park, perfect place for walks, 5mins from healing water pump room. Very clean and comfortable rooms. Really nice breakfast with various options. Staff nice, approachable, helpful."

Aucun.

"Kids day care free,wide variety of food,staff was excellent and the environment is great"

Some of the restaurants were too far apart

"The hotel is great and in an amazing location which is right inside the airport. Staff were polite and amazing, great buffet breakfast, there is mini zoo which had wildlife such as monkeys, crocodile, tortoise, parrot, ostriches, peacocks etc. The rooms and facilities was great and it was a great stay. They provided free shuttle to the airport which is a bonus."

The pool could do with a bit of cleaning.

"Struttura molto bella, con una bella zona verde e una bella piscina. La colazione è varia, ottima e fresca, il personale è molto gentile e anche al loro ristorante si mangia molto bene! Un ottimo posto dove rilassarsi dopo una giornata a Vientiane!"

Aucun.

"Bella struttura, mini appartamenti con tetti di paglia. Bella e pulita la piscina. Giardino. Buona la colazione e personale molto gentile. Organizzano anche dei tour nella pampas"

Aucun.

"Location, food, stuff, service, quiet place. Evening was great highly recommend 😎🤙🏻"

Aucun.

"Exceptional site and lovely beaches & swimming pools with good restaurants"

The fact that, despite the heat, rooms were not supplied with drinking water & this had to be ordered from room service at $5 a small bottle. We had just arrived from staying at the Hamilton Princess hotel in Bermuda &, as is normal for luxury hotels of this standard, that had no problem in supplying drinking water to guests free of charge.

"La camera è ampia, dotata di spazio cottura per la colazione (troppo costosa quella fornita in struttura), ben illuminata. Posizione ottima, vicinissima ad un'ampia e meravigliosa spiaggia (attrezzata) nonchè al villaggio di Oistins. Giardini ben curati e varie piscine a disposizione."

La struttura è un po' vecchiotta anche se funzionale. A mio parere potrebbero esserci maggiori piccole attenzioni, visto il costo delle camere, ad esempio: il kit del bagno terminato dopo un paio di giorni non è stato sostituito, la luce del mio comodino non funzionava, l'acqua del lavandino del bagno nono scorreva (e ho dovuto dopo una paio di giorni segnalarlo), lo zucchero in cucina è terminato e non è stato integrato.

"Struttura molto curata, elegante ed estremamente pulita, direttamente sul mare. Offre un’ottima cucina variata grazie ai numerosi ristoranti, tutti molto buoni. Lo staff è molto disponibile e gentile. Abbiamo apprezzato le molte attività proposte, adatte sia per i bambini che per gli adulti, il campo da golf integrato nella struttura, la piscina dei bambini con lo scivolo e le cascate e il magnifico mare con l’immensa spiaggia."

Aucun.

"La colazione a buffet era di ottima qualita' e la locazione sul mare, rivolta a ovest era perfetta."

Non tutti i frutti erano disponibili ogni mattina. L'acqua putroppo non ha un gusto gradevole.

"La posizione. Le camere. La natura e tranquillità del posto. La colazione"

Aucun.

"All inclusive quindi si può lasciare tutto in camera, personale molto disponibile e organizzato, con possibilità di prenotare escursioni in loco."

In alcune stanza (ho viaggiato con amici) si sono dimenticati i tappeti della doccia e alcune salviette e in una stanza era assente l'asciugacapelli, penso che in una struttura di questo tipo con il costo che ha certe dimenticanze non siano ammesse.

"The location is ideal for a first-time traveler to Kokopo it is right in the center of the city. Staff is friendly and helpful. The food is good, and the restaurant well located for a good view to the now quiet volcano in Rabaul and the Duke of York islands during the day."

Aucun.

"The customer service, friendliness of all the staff, and welcoming were superb. We have never met people who are all friendly, with no exception and all the staff always greeted everyone with a smile"

Nothing to dislike