Aparthotel a Santa Lucia

"Used as a night stop over before catching ferry next day. Midway between airport and ferry port. Room had everything required, was clean and having bar and restaurant on roof is a nice thing as not much else is around in the area. Staff were attentive."

There were small irritations. TV on arrival was not working but sorted after a message to hotel. Signage to bar restaurant is incorrect should be removed. Took a while before being advised of alternative entry point. Check out process could had been more efficient. Taxi driver ended up paying cash for me as lady with card machine not available

"Nice setting, clean and comfortable room. Liked seeing the wildlife and walking the trails. In addition to the pool there's also table tennis, a football table and other games you can play which is a nice touch."

There was no tea or coffee in the room. Instead coffee was changed at an excessive rate. The same applies to the resturant: I always expect to pay over the odds in a place like this but this really was excessive! The final thing I thought was harsh is the 10 am check out time especially at low season.

"The room was spacious, organized, and clean. In addition, the sun came shining in throughout the morning. We had access to many amenities (including kitchenette!). The location is in a quiet town, where everyone is friendly. We needed to stay a second night, and they happily extended our stay."

Aucun.

"Location. Next to lake. You can see lake sunrise and sunset. Food is good."

Sound proof should be better. Everyone will wake up if somebody using the toilet. Despite this, we still enjoyed our stay.

"Soggiorno perfetto. Resort molto carino immerso nel verde fronte spiaggia. L'appartamento era dotato di camera da letto grande, bagno con doccia grande e soggiorno con divano e cucina a vista. Fuori terrazza con tavolo e 2 sedie che dava sul giardino. Personale gentilissimo. L'ombrellone con 2 lettini era compreso nel prezzo. Teli da mare cambiati giornalmente e pulizia appartamento ogni 2 giorni. Siamo stati benissimo e ritorneremo sicuramente"

Nulla

"The swimming pools were great and the staff were very friendly"

The bedroom was so hot and I couldn't sleep well for the 3 weeks,the air conditioning didn't seem to do it's job but was on

"Camera spaziosa, fresca, letti comodi, possibilità di fare il caffè. Bushra gentilissima."

Niente

"El hotel en general es muy bonito, y la piscina está muy Bien: Mis chamos no querían salir de la piscina, en especial por el pequeño "Parque" acuático que tienen en las instalaciones de la piscina. Las piscinas las mantienen muy Bien limpias, incluso fuimos testigos de la limpieza exhaustiva que realizaron a la piscina de niños. El personal de mantenimiento le damos un buen "pulgar arriba". Se nos daño la cerradura y la cambiaron Al mismo momento en el que lo reportamos, a pesar de que tenían "various casos de emergencia" que necesitaban atender. Muy bien por El líder de mantenimiento."

El desayuno fue un desastre. Cuando llegamos nos asignaron una muchacha para hacerle seguimiento a nuestra "experiencia" en El hotel y nos dijo: "El desayuno es a la Carta, así que no hay que preocuparse". La verdad es que solo habían 3 tipos de desayuno y eran sumamente estrictos (no se podía cambiar pan por arepa por ejemplo). La Carta decía "huevos Al gusto", sin embargo no había huevos hervidos. A la final nos lo prepararon (porque Les explicamos que eran para Los niños) no sin antes mostrar una cara de desacuerdo y "volteada de ojos" no muy agradable. Por otro lado, El hotel estaba casi full (hecho corroborado por Los mismos administradores / trabajadores del hotel), y la disponibilidad de mesas era escasa, en incluso se hacían colas, especialmente, cerca de la hora de cierre del restaurant (10a.m.). Como especialistas en Gerencia e Ingeniería de costos, entendemos claramente que el objetivo de servir "desayunos a la Carta", es tratar de bajar costos (no toman en consideración que bajar costos en la situación de ocupación en la que se encontraban significa incrementar estrés a su personal y al turista), sin embargo eso se puede hacer con El hotel a poca ocupación (quizas igual o menor Al 30-40%) no con el hotel a 80% de ocupación. La mejor manera de manejar la comida con dicha ocupación, es preparar desayunos tipo Buffett. Se lo hicimos saber a la Gerente encargada del restaurant, sin embargo la misma no recibió la sugerencia de buenas maneras.

"The hotel is great. The rooms are huge, with two toilets, kitchen and everything else you need, even an iron and ironing board. They changed towels every few days."

Aucun.

"Bel posto tenuto bene , appartamenti spaziosi e confortevoli !!"

Aucun.

"The staff were very polite and attentive, and the rooms were absolutely spotlessly clean! It was by far the best breakfast in Africa! A lovely touch with Homemade granola & even detox juice along with a great selection to sit every tastebud!! Fantastic!"

Aucun.

"location, food in the fridge, communication with the staff, free indoor parking"

-

"The facilities are excellent, the apartment is spacious and the location is fantastic."

No bay view.

"El hotel en general es muy bonito, y la piscina está muy Bien: Mis chamos no querían salir de la piscina, en especial por el pequeño "Parque" acuático que tienen en las instalaciones de la piscina. Las piscinas las mantienen muy Bien limpias, incluso fuimos testigos de la limpieza exhaustiva que realizaron a la piscina de niños. El personal de mantenimiento le damos un buen "pulgar arriba". Se nos daño la cerradura y la cambiaron Al mismo momento en el que lo reportamos, a pesar de que tenían "various casos de emergencia" que necesitaban atender. Muy bien por El líder de mantenimiento."

El desayuno fue un desastre. Cuando llegamos nos asignaron una muchacha para hacerle seguimiento a nuestra "experiencia" en El hotel y nos dijo: "El desayuno es a la Carta, así que no hay que preocuparse". La verdad es que solo habían 3 tipos de desayuno y eran sumamente estrictos (no se podía cambiar pan por arepa por ejemplo). La Carta decía "huevos Al gusto", sin embargo no había huevos hervidos. A la final nos lo prepararon (porque Les explicamos que eran para Los niños) no sin antes mostrar una cara de desacuerdo y "volteada de ojos" no muy agradable. Por otro lado, El hotel estaba casi full (hecho corroborado por Los mismos administradores / trabajadores del hotel), y la disponibilidad de mesas era escasa, en incluso se hacían colas, especialmente, cerca de la hora de cierre del restaurant (10a.m.). Como especialistas en Gerencia e Ingeniería de costos, entendemos claramente que el objetivo de servir "desayunos a la Carta", es tratar de bajar costos (no toman en consideración que bajar costos en la situación de ocupación en la que se encontraban significa incrementar estrés a su personal y al turista), sin embargo eso se puede hacer con El hotel a poca ocupación (quizas igual o menor Al 30-40%) no con el hotel a 80% de ocupación. La mejor manera de manejar la comida con dicha ocupación, es preparar desayunos tipo Buffett. Se lo hicimos saber a la Gerente encargada del restaurant, sin embargo la misma no recibió la sugerencia de buenas maneras.

"Once inside the apartment, it is a different story: the apartment is spacious, well-designed, and clean. Also, the view of the surrounding area is magnificent - it does welcome one to Addis Ababa. The apartment caretaker, Selechi, is very resourceful and helpful in providing any needed information; he will go a distance to help guests order food and drinks. Kudos Selechi; keep up the good work."

The train rail track in front of the apartment hotel makes it difficult for taxi drivers to pick up or drop off a guest. The rail track extends to about 2 miles past the hotel; the Chinese contractors need to revisit that project.

"Very nice stay. Staff was friendly and always helpful. Location was great."

Aucun.

"L'Host è molto simpatico e disponibile a dare consigli su cosa vedere e come visitare l'isola. La guesthouse è si trova in cima a una collina dalla quale si ha una visuale panoramica su tutta Rodney Bay"

Aucun.

"Very quiet and amazing location on the riverbank, despite the proximity of the center of Saigon so noisy and polluted. Nice building with spectacular views and lovely decoration. My appartment was spacious and very pleasant to live in."

Aucun.

"The hotel is great. The rooms are huge, with two toilets, kitchen and everything else you need, even an iron and ironing board. They changed towels every few days."

Aucun.

"Posizione , ampiezza della camera , accesso diretto alle camere senza passare dalla reception"

Mobilio ed attrezzature un po’ datate ed usurate , odore fastidioso in camera non si capiva di cosa

"The facilities are excellent, the apartment is spacious and the location is fantastic."

No bay view.

"Alloggio perfetto, pulitissimo e in posizione ottima. Grandiosa la disponibilità di Nadja nel consentire alla mia famiglia la sistemazione ottimale. Grazie!"

Aucun.

"Perfect location, easy check in and check out. The security guard was very helpful."

The stains on the tub

"Hôte très réactif et sympathique Appartement agréable chaleureux et très jolie je le recommande vivement pour vos séjours dans cette ville de Nîmes"

Aucun.

"We liked this location very much, the beach and the little island in front is suberb, the breakfast was diverse and tasty."

Aucun.

"Location was fabulous, just down the road from the Presidential Palace although the road is a little unkempt. An easy walk into the town for restaurants and the main market centre. Staff were friendly and helpful. Great outside relaxing bar / restaurant."

Taxis do not like to drive to the Hotel as the road is not great and has some big ruts at the town end, leaving you with the choice of a short walk or paying more. It's about a 400 yard walk and not hard or dangerous.

"Struttura nuovissima e con una posizione stupenda. Kelly accoglie i clienti in maniera unica …. Grazi di ❤️. Consigliamo sicuramente la struttura"

Colazione un po’ misera. Prezzo un po’ troppo alto per la media europea

"Il proprietario é una persona fantastica, accogliente, disponibile e ti fa sentire a casa! Appena arrivati alla sera ci ha invitati a partecipare alla Jam session di percussioni in terrazzo con lui ed i suoi amici. Molto bello! Ci ha aiutati nell’organizzare la continuazione della vacanza dandoci suggerimenti riguardo mezzi di trasporto per raggiungere Ile de Saloum. Colazione abbondante e molto buona, in terrazzo con vista sul quartiere Yoff. Esperienza consigliatissima!"

Aucun.

"Everything! The staff were exceptionally friendly and helpful and go out their way to never say no! Management was very accommodating and visible. The room looked much better than the pictures and was very clean. All the amenities necessary was provided in the room with a bonus plate of chocolates. The bed was comfortable! Overall, the Anne guest house was outstanding! There is honestly not enough space for me to write all the compliments I have for this guest house."

The tv in the room is small and the tv options are limited in the room but it is not something that makes me not want to come back. I will definitely return.

"Well placed, clean with big, comfortable room and nice pool, near to restaurants and shopping centre"

Quite niusy at times with roosters making there things at 5am and i did have problem with noisy guests ( which isn’t hotes fault) but noisy cleaning is. Personell is very nice dough

"J’ai passé un excellent séjour à Zind Naaba ! Le cadre est magnifique, l’accueil chaleureux et le service impeccable. Je recommande vivement cet endroit . La prochaine fois je n'hériterai pas à essayer le spa."

Aucun.

"The staff. The breakfast. The view from the rooftop pool area. The big room. The location."

Only Tv, no movie channels. Bed a bit soft.

"A wonderful place, I will not forget the stunning ocean view. Everything was fully functional, thank you, I hope to come back!"

nothing

"Nice setting, clean and comfortable room. Liked seeing the wildlife and walking the trails. In addition to the pool there's also table tennis, a football table and other games you can play which is a nice touch."

There was no tea or coffee in the room. Instead coffee was changed at an excessive rate. The same applies to the resturant: I always expect to pay over the odds in a place like this but this really was excessive! The final thing I thought was harsh is the 10 am check out time especially at low season.

"I liked the rooms and the location and the decorations"

None

"Check-in at any time you want, breakfast is the best, transportation is close to everywhere"

Aucun.

"La posizione, l’appartamento spazioso e ben arredato."

Il cattivo odore proveniente dagli scarichi della doccia e del lavandino in cucina.

"Il monolocale era molto spazioso nei suoi ambienti. Il riscaldamento si gestisce dalla camera, come le luci, ad accensione dal letto. Gli armadi capienti, come i comodini. L'angolo cucina è a scomparsa, il che rende l'ambiente più da camera, con il difetto che c'è poco posto d'appoggio. Il tavolino compensa. Praticamente nessun rumore proveniente dall'esterno, infissi molto buoni."

All'arrivo nel lavello erano presenti piatti e stoviglie sporchi, non ottimo per il voto pulizia. La ventola del riscaldamento è rumorosa e tende ad attivarsi nel mezzo della notte. Non sono chiari gli orari per comunicare al telefono per esigenze, un paio di volte non ho ottenuto risposta.

"Bella struttura in eccellente posizione, appartamenti vista mare, spiaggia dedicata, giardini ben curati, pulizia ottimale. Molto consigliata!"

Da migliorare il servizio alla concierge x ulteriore disponibilità e gentilezza. Le zanzariere fisse sul balcone