Resort in Albania

"Sicuramente molto elegante e accogliente, bellissima struttura e bellissima spa"

Purtroppo possono entrare i bambini, la piscina non era molto silenziosa (poco rispetto) e non mi é piciuato il trattamento al ristorante la sera

"Friendly attentive staff, excellent environment and atmosphere, great food, great beach and pool, everything. The staff take very good care of the hotel residents."

Nothing except for high price, but is worth it.

"très bon hôtel, Bon environnement, bonne cuisine, accueil sympathique, grandes chambres, confort l'hôtel est bien situé, facile d'accès, parking intérieur disponible, piscine"

le wifi perfectible, la piscine très petite, le bruit extérieur du à des fenêtres peu isolantes phoniquement

"Il personale è estremamente accogliente e disponibile. La posizione sul porticciolo dell’isola è eccezionale."

La pulizia generale della struttura può essere migliorata.

"I appreciated Riza who was the main host. She greeted me on my arrival and was very helpful. Breakfast was great!"

Aucun.

"Ubicación excelente, el personal muy amable. Las habitaciones muy cómodas. El personal es realmente muy amable y sabe tratar muy bien al huésped"

En el gimnasio no funcionaban las maquinas. La habitación está bien es limpia y cómoda pero se podría actualizar un poco la decoración. Por ser un resort en el precio podría estar incluido el desayuno

"I thought the meals were good overall and the locations (I.e. grill, restaurant) very convenient. The staff at Divi were very professional, friendly, helpful, and accommodating. My family felt welcomed throughout our stay and really enjoyed our time at the resort."

We would have preferred for our rooms to be closer together however we appreciate that the hotel was able to accommodate our additional request to have the rooms on the first floor in order to accommodate my elderly mom.

"I have never been to a Taj before, so I have nothing to compare it to. The lobby is impressive and the location with direct access to the beach is great. The staff is lovely and the housekeeping do so much for you, Saudtha I believe, checked on us regularly and brought us more water or towels."

When a twin is converted into a double room, one of the guests end up without space to put their things and the light switches are at the wrong place.

"리노베이션 한 곳에 숙박했는데 방2 화1,화+욕실1 4인기준 방이였는데 생각보다 ... 씻는곳이 한군데라 불편했어요 .. 다음에는 욕실 2개 짜리로 이용해야겠어요"

체크인 너무 오래걸려요 ㅠㅠㅠ

"Everything was perfect : - the environnement is beautiful - the bungalows are spacious and with all comfort needed (except the cold shower) - the team is very sweet and welcoming - the food is delicious and generous"

Only the lack of internet. There are no connexion even with data. So it can be frustrating when connexion is needed (to check flight for exemple)

"Kids day care free,wide variety of food,staff was excellent and the environment is great"

Some of the restaurants were too far apart

"Good communication with host, nice location and house."

Only cash accepted for paying for accomodation.

"La vicinanza al mare, il letto era molto comodo e lo staff molto gentile e disponibile"

L’unica cosa che si potrebbe migliorare (ma penso sia un problema di qualsiasi posto così vicino al mare) I cattivi odori di umidità e delle fogne provenienti dal bagno.

"I recently had the pleasure of staying at 千年オリーブテラス for wellness, and it was truly a remarkable experience. The staff were exceptionally friendly and helpful, making us feel welcome from the moment we arrived. The quality of the hotel is excellent, with every detail thoughtfully catered to for a relaxing stay. The ambiance is wonderfully chill, perfect for unwinding. One of the highlights was watching the stunning sunsets from our balcony—a truly magical view. I highly recommend 千年オリーブテラス for anyone seeking a serene retreat. I can't wait to return!"

Aucun.

"La posizione è ottima proprio di fronte il visitors centre. Colazione molto buona. Personale concierge e ristorante molto gentile."

L’ho prenotato perché pensavo di poter usufruire della spa dopo una giornata intera nel sito archeologico ma è tutto a pagamento compreso il bagno turco (mai visto in un hotel 5 stelle). In più la spa è quasi inesistente. Non funzionava il riscaldamento nella nostra stanza (cosa non piacevole a Febbraio) e dopo varie discussioni e diverse versioni sui fatti con il personale al telefono ci è stata consegnata una stufetta elettrica in stanza che chiaramente non abbiamo potuto usare durante la notte. Ci è stato proposto di cambiare stanza ma ormai erano le 11 di sera.

"Great facilities and great customer care Hassan at the reception was very helpful."

Aucun.

"Great location, nice beach, very good food, versatile facilities, very good for families."

Organised tours available for guests from tourist agencies, for self organised guests rent-a-car is the only option for sightseeing. Some facilities require better maintenance.

"Hotel con una bellissima posizione vicino al lago e al centro della cittadina. Buona l'accoglienza e colazione eccezionale."

Aucun.

"Ottima posizione per qualche giorno di relax. Staff molto gentile e disponibile."

Aucun.

"L’accoglienza, il posto. Generalmente tutto, le camere molto bello e accoglienti. La colazione completa è squisita."

Niente in realtà. Mi sono trovata molto bene in tutto.

"ciao la posizione non e' centrale ci sono un pao di km da fare per arrivare in centro,sono comunque sempre disponibili dei taxy a tutte le ore."

non mi e piaciuto lo spreco alimentare che fanno le persone veramenete disgustoso solo perche non pagano il cibo si riempiono piattie vanzano cibo poi da buttare pero' la struttura non centra ci vorrebbe un reposnsabile che spiegasse a queste persone che il cibo non va sprecato che e sempre disponibile per tutti.

"Il resort è un'oasi di tranquillità nel cuore della città, circondato da splendidi giardini ben curati. Le camere sono spaziose, pulite, offrendo tutti i comfort necessari per un soggiorno piacevole"

Design del bagno un po' datato

"I’ve been waiting for a week to return the deposit Which didn't come in handy Because the room service doesn't work The room has never been replenished with a mini bar And it's impossible to order anything in the room"

I've been waiting for a week to return the deposit

"The view from our room, any room in fact, looked out over the crashing waves that rolled in from the Indian Ocean. Biggest room weve had in Bali.The staff were ready to look after our every whim. They brought meals in from outside restaurants. Instead of 2 tiny water bottles per day they provided a 20 litre water dispenser. The pool overlooked the black pebbly beach. The surrounding area was not overwhelmed by tourists and the locals were 1980's friendly."

We didn't like leaving.

"Posizione privilegiata sulla spiaggia . Appartamenti ben arredati , pulizia , accoglienza . Ristorante top ."

Aucun.

"Pulizia accurata e staff gentilissimo,ottimo il menù"

Aucun.

"The white sand beach, and the lake view from the room"

It is slight expensive and the restaurant don't have paper menu. Please tell them to have menu on the table or present it when asked.

"The manor itself, location, comfy beds and excellent service"

Aucun.

"Ottima posizione per qualche giorno di relax. Staff molto gentile e disponibile."

Aucun.

"Las instalaciones son super lindas y el hotel de ensueño"

Aucun.

"I had never been to an all inclusive resort before and was sceptical and personally probably will never do it again but nothing to do with the Bareclo, simply my preference but the resort was totally amazing considering the price. I had one of the bungalows which has large vey well decorated and very comfortable likewise the bathroom. Considering the size of the resort the WiFi was excellent . I never used the pool which was huge but instead the beach and swam several times The beach is stunning and spotlessly clean as to the gardens they are stunning and so well kept. The staff were so friendly and helpful especially so the ones in the dining room I have never seen such a volume of food being served ( and consumed !) in such vast qualities and the staff there in my view were so patient considering what they were dealing with! Overall I cannot fault the resort in any major way you get amazing value for money … congratulations to Barcelo"

The checking in process is very unwieldy on arrival I joined a queue of at least 50 people I got there in the early afternoon and they simply would not let anyone in to their room before 3 pm And surely some of rooms were really and why allow check ins as was available . This is not the first time I have come across this attitude The resort is large and at first it was difficult to find your bungalow as it’s not overly well signposted The was an entertainment lady around the pool screaming down a microphone … why is that necessary ? Overall it was a great stay Well done Barcelo

"Great location, nice beach, very good food, versatile facilities, very good for families."

Organised tours available for guests from tourist agencies, for self organised guests rent-a-car is the only option for sightseeing. Some facilities require better maintenance.

"Did not go the restaurant - went to the coffee bar which was excellent"

The buffet restaurant for an evening meal was not open so there were limited options on site

"Breakfast was nicely made and well presented. It included international as well as local dishes."

If butter is served cold and honey is included, then it will become better.

"Perfect location, Friendly staff and great facilities."

Aucun.

"La posizione è ottima proprio di fronte il visitors centre. Colazione molto buona. Personale concierge e ristorante molto gentile."

L’ho prenotato perché pensavo di poter usufruire della spa dopo una giornata intera nel sito archeologico ma è tutto a pagamento compreso il bagno turco (mai visto in un hotel 5 stelle). In più la spa è quasi inesistente. Non funzionava il riscaldamento nella nostra stanza (cosa non piacevole a Febbraio) e dopo varie discussioni e diverse versioni sui fatti con il personale al telefono ci è stata consegnata una stufetta elettrica in stanza che chiaramente non abbiamo potuto usare durante la notte. Ci è stato proposto di cambiare stanza ma ormai erano le 11 di sera.

"Personale gentile, stanze molto ampie, ottima cucina, ottima spa."

Aucun.

"La struttura è bella anche se (forse dato il periodo) c’erano molte aree sotto costruzione/rinnovo. Servizio e staff ottimo."

Alcune cose ad esempio asciugamani, lenzuola, phon necessitano di essere rimpiazzati. Sono usurati e fanno apparire l’hotel come poco confortevole quando invece ha tantissimo potenziale.

"We liked the location with very close proximity to the beach, pools and restaurants.Staff were overall very friendly and welcoming.The range of restaurants was great and the food superb. We ate at them all (Sensai, Blue Moon, Il Mascherati di Venizia, Route 66, Margarita and El Carey/ La Tortuga ) with the only exception being Villa Marina, which proved problematic to book a table. The beach was clean and well maintained with plenty of sun loungers available.Our room was a good size and cleaned by the staff daily with lovely little touches like fresh flowers and abundant clean towels and shampoo/conditioner."

On arrival it would have been helpful to have had it explained that all information regarding booking restaurants, knowing the daily entertainment schedule and viewing menus etc was on the hotel app. It was three days before we realised this! We didn't like the branded drinks being charged as extras. If you like certain brands of drink you will be charged for them. Local equivalent drinks are only covered in the standard all inclusive package. Three of the restaurants have a pre-booking policy. It states on the app that these can be booked from 07-30 each day. We found that if you left it until 07-30 most of the tables had been booked. Therefore the earlier you get up to book a table, the better your chances of securing a place in the restaurant of your choice. Frustratingly, we were not able to book a table at Villa Marina during our two week stay. Every time we tried it was fully booked:this was incredibly disappointing!!!! Finally, a WARNING to other visitors. One day when we were on our way to lunch, we were duped with an offer of a free massage if we were prepared to give up twenty minutes of our time to hear about the membership deals on offer by the hotel group. Two hours later, after a non stop, in your face , hard sell by the sales team we couldn't take any more and walked out. Thankfully, we were mature and strong willed enough to resist the sales team. Many others probably capitulate and sign for a deal they may reflect later they do not want. Investing between 10,000 and 20,000 dollars is no joke, especially when they don't want to give you time to reflect on the deal and decide in a calm and balanced way. The whole process spoiled the last few days of our holiday and we hope others see this comment and are forewarned and refuse to be tricked into accepting offers of "free" massages or goody bags.

"A large resort, with a number of Pools and large beach area, with all sporting amenities. A number of eating options on site and we had two excellent meals at the two signature restaurants in the resort."

All the beach bars closing at least 1 hour prior to sunset.

"The food was nice ,the service an staff was excellent"

95% of staff speaks Spanish not to may no English

"Das Zimmer war überraschend groß und modern eingerichtet – man merkt sofort, dass alles neu ist. Besonders schön: die tolle Ausstattung mit Espresso-Maschine und kostenlosem Kaffee. Auch das Bad war sehr geräumig und hochwertig gestaltet. Über die Terrasse mit eigenem Strandkorb hatte man einen wunderbaren Blick Richtung Bodden – perfekt, um abends den Tag ausklingen zu lassen"

Das Zimmer ließ sich trotz der Verdunkelungsmöglichkeiten nur bedingt abdunkeln, da durch die Milchglastür früh Tageslicht hereinkam. Bei der Ankunft war es zudem recht staubig, was etwas den ersten Eindruck trübte. Außerdem war der Kaffeeweißer aufgrund der hohen Luftfeuchtigkeit auf der Insel hart geworden.

"STRUTTURA DELL' HOTEL - CORDIALITA' DEL PERSONALE - CHAMPAGNE DI BENVENUTO - QUALITA' COSMETICI IN BAGNO- RISTORANTE LA PLAGE E RISTORANTE LA SPIAGGIA"

IL MARE NON ERA LIMPIDISSIMO E DI DIFFICILE ACCESSO (SPIAGGIA IN DISCESA E ROCCE SUL BAGNASCIUGA