Resort in Ruanda

"The food was nice ,the service an staff was excellent"

95% of staff speaks Spanish not to may no English

"Great location, nice beach, very good food, versatile facilities, very good for families."

Organised tours available for guests from tourist agencies, for self organised guests rent-a-car is the only option for sightseeing. Some facilities require better maintenance.

"Camera stupenda, molto grande e luminosa. I servizi igienici sono puliti e i prodotti offerti sono stati molto apprezzati."

Tutto molto bello!

"The staff was courteous and very helpful, they are very attentive and help us alot, more that i was expecting."

The food was somewhat repetitive and sometimes bland.

"The rooms were very clean and the property overall was well maintained. Our rooms were seaside and the sunrise and sunset was quite a spectacular experience!"

I wish that we could access the beach from the property.

"Mi è piaciuto la cura e l'attenzione per l'ambiente in generale in particolare i gazebo e zona spiaggia.."

Aucun.

"The rooms were very clean and the property overall was well maintained. Our rooms were seaside and the sunrise and sunset was quite a spectacular experience!"

I wish that we could access the beach from the property.

"Reasonable rate price&quality, friendly personal, clean hotel&rooms"

Aucun.

"Cleanliness, hospitality and the food was amazing not too mention the activities."

The fact that children are not allowed according to the bookings requirements

"The hotel is great and in an amazing location which is right inside the airport. Staff were polite and amazing, great buffet breakfast, there is mini zoo which had wildlife such as monkeys, crocodile, tortoise, parrot, ostriches, peacocks etc. The rooms and facilities was great and it was a great stay. They provided free shuttle to the airport which is a bonus."

The pool could do with a bit of cleaning.

"A large resort, with a number of Pools and large beach area, with all sporting amenities. A number of eating options on site and we had two excellent meals at the two signature restaurants in the resort."

All the beach bars closing at least 1 hour prior to sunset.

"Exceptional staff that turn this hotel into an unforgettable getaway. The whole place truly transports you somewhere else. The staff, coming from all over the Caribbean, were incredibly warm and friendly, making our stay feel genuinely special. The owner was fantastic—always present, talking with us, sharing stories, and really bringing them to life. It has been a delightful trip and a wonderful stay. We travelled with kids and it was the perfect set up. There are no real windows (only blinds and mosquito nets), so when the kids got loud, the neighbors could hear us. However room ventilation is really good, as there is a nice breeze at night. The location is also very convenient, well connected to both the north and the south. The food was surprisingly very good for a 4 night stay, breakfast was delicious. The pool and surroundings are wonderful. Would stay here every time I go back to Dominica."

The beach sand was a bit uncomfortable with lots of rocks and twigs.

"Just generally one of those special places that will stick in my memory forever. A collection of pretty little cabins by the beach surrounded by palm trees with hammocks slung between them for whiling away the days. With only the sounds of birds and waves. Where everyone just hangs out and chats, the staff, the other guests, the extremely interesting and gregarious owner Gregory (no pun intended). I could spend a week here just forgetting about the outside world. The various arrangements (airport transfer, transfer back to town, activities) all went smoothly as well. Which is my no means guaranteed in this part of the world."

Not much but if I went again I'd maybe pay a little more for the room with ensuite shower rather than sharing a communal shower with non locking door. Obviously this is budget accommodation in West Africa so it's of the rustic eco lodge variety rather than the western style hotel room variety in case anyone is expecting that.

"Exceptional site and lovely beaches & swimming pools with good restaurants"

The fact that, despite the heat, rooms were not supplied with drinking water & this had to be ordered from room service at $5 a small bottle. We had just arrived from staying at the Hamilton Princess hotel in Bermuda &, as is normal for luxury hotels of this standard, that had no problem in supplying drinking water to guests free of charge.

"eu amei todo o lugar, a equipe é extraordinária, o ambiente, o café da manhã... tudo muito perfeito ! Me senti acolhida e muito em paz, voltarei mais vezes com toda certeza !!"

Aucun.

"Panorama fantastico e posizione ottima, vicinissimo all'ingresso del parco. Buona la cucina ed il servizio. Possibilità dinavvistarre diversi animali già dalla terrazza del ristorante."

Aucun.

"Struttura molto bella, con una bella zona verde e una bella piscina. La colazione è varia, ottima e fresca, il personale è molto gentile e anche al loro ristorante si mangia molto bene! Un ottimo posto dove rilassarsi dopo una giornata a Vientiane!"

Aucun.

"Il resort è un'oasi di tranquillità nel cuore della città, circondato da splendidi giardini ben curati. Le camere sono spaziose, pulite, offrendo tutti i comfort necessari per un soggiorno piacevole"

Design del bagno un po' datato

"Il residence è molto grande dotato di ogni comfort. All'arrivo ci hanno fatto l'upgrade gratuito e ci hanno assegnato un appartamento molto grande. Letti grandi e comodi. TV con canali satellitari. Cucina compresa di ogni comfort. Due balconi vista campagna. Abbiamo usufruito della piscina la coperto che dopo le 16 è aperta anche ai bambini. Spiaggia privata, spa e 3 ristoranti dove poter mangiare. Colazione ottima e abbondante sia quella dolce, sia quella salata. Personale molto cortese. Abbiamo lasciato la macchina nel parcheggio per un giorno al costo di 3 euro"

Nel bagno l'acqua non scendeva bene. Per una notte ok altrimenti avremmo chiamato per la sistemazione.

"très bon hôtel, Bon environnement, bonne cuisine, accueil sympathique, grandes chambres, confort l'hôtel est bien situé, facile d'accès, parking intérieur disponible, piscine"

le wifi perfectible, la piscine très petite, le bruit extérieur du à des fenêtres peu isolantes phoniquement

"Non si può chiedere di meglio! struttura meravigliosa immersa in un parco, bellissima piscina di cui abbiamo usufruito 2 sere, colazione fantastica, stanza comodissima e bagno meraviglioso. Non sarei mai più voluta andare via da questo posto incantevole...certo il tutto si paga ma ne vale davvero la pena"

Aucun.

"Dotato di molti servizi. All inclusive. Spiagge spaziose e ben attrezzate."

Un po’ scomodo da girare a piedi in quanto pieno di sali e scendi. Servizi un po’ lenti.

"Good communication with host, nice location and house."

Only cash accepted for paying for accomodation.

"Ottima posizione per qualche giorno di relax. Staff molto gentile e disponibile."

Aucun.

"La qualità del sevizio era ottimo, personale molto gentile e educato."

Non c’è una opzione all inclusive,

"Outstanding Customer Service: "From the moment we arrived until departure, the staff exceeded expectations." "Exceptional customer service, with a commitment to making our stay comfortable." Cleanliness and Maintenance: "Rooms were spotless, and the facilities were well-maintained." "The hotel's cleanliness surpassed my expectations." Comfortable Accommodations: "Beds were exceptionally comfortable." "Rooms were spacious, well-appointed. Management: "Management promptly addressed any concerns we had." "The hotel's management team is dedicated to ensuring guest satisfaction.""

Nothing it a Perfect Place

"La piscina è top, soprattutto per la bimba che si è divertita tantissimo con gli scivoli. E' solo molto affollata. Colazione top, tanta scelta, tutto sommato anche per la nostra bimba celiaca. La cena a buffet aveva tanta scelta, un pò meno per i celiaci ma erano indicati in chiaro gli allergeni. Molto bella anche la zona un pò più per gli adulti, piscina con acqua termale, area esterna con acqua riscaldata e l'aera saune. Bongo kids club bellissimo. Belli anche gli spettacoli serali nel periodo ancora di festa. La struttura è molto bella e nuova."

Non ci è piaciuto il servizio di pulizia nelle stanze, trovavamo solo il letto rifatto ma il bagno non veniva pulito, mai nei tre giorni in cui abbiamo alloggiato.

"Hotel con una bellissima posizione vicino al lago e al centro della cittadina. Buona l'accoglienza e colazione eccezionale."

Aucun.

"Absolutely fabulous resort in a spectacular location. Every staff member was welcoming and helpful. Special shout out to Sala, Shadow, and Papu! But really, everyone was great."

Nothing to not like.

"두번째방문인데 초4가되니까 즐길수있는 물놀이 액티비티가 다양해서 너무 만족스러웠어요 슬라이드, 포인트브레이크 등이 좋았구요 직원분, 클럽메이트 모두가 너무친절합니다!! 가족모두 즐겁게 놀다갑니다^^"

주변에 식당이없다보니 골드카드로 갔는데 식사를 그나마 괜찮은건 마젤란이었는데 3박동안 가려니 너무 질리더라구요 사이판pic처럼 좀더 다양한 레스토랑이 있었으면 좋겠어요

"eu amei todo o lugar, a equipe é extraordinária, o ambiente, o café da manhã... tudo muito perfeito ! Me senti acolhida e muito em paz, voltarei mais vezes com toda certeza !!"

Aucun.

"The location is right in the heart of Georgetown, within walking distance of all the major tourist attractions. The accommodation is beautifully designed,easily the best I’ve seen in Penang. The staff were incredibly friendly and always made sure we were well taken care of."

If I were to nitpick, the dinner menu could be a bit more interesting. Other than that, everything was great.

"Sicuramente molto elegante e accogliente, bellissima struttura e bellissima spa"

Purtroppo possono entrare i bambini, la piscina non era molto silenziosa (poco rispetto) e non mi é piciuato il trattamento al ristorante la sera

"Das Zimmer war überraschend groß und modern eingerichtet – man merkt sofort, dass alles neu ist. Besonders schön: die tolle Ausstattung mit Espresso-Maschine und kostenlosem Kaffee. Auch das Bad war sehr geräumig und hochwertig gestaltet. Über die Terrasse mit eigenem Strandkorb hatte man einen wunderbaren Blick Richtung Bodden – perfekt, um abends den Tag ausklingen zu lassen"

Das Zimmer ließ sich trotz der Verdunkelungsmöglichkeiten nur bedingt abdunkeln, da durch die Milchglastür früh Tageslicht hereinkam. Bei der Ankunft war es zudem recht staubig, was etwas den ersten Eindruck trübte. Außerdem war der Kaffeeweißer aufgrund der hohen Luftfeuchtigkeit auf der Insel hart geworden.

"La colazione a buffet era di ottima qualita' e la locazione sul mare, rivolta a ovest era perfetta."

Non tutti i frutti erano disponibili ogni mattina. L'acqua putroppo non ha un gusto gradevole.

"All inclusive quindi si può lasciare tutto in camera, personale molto disponibile e organizzato, con possibilità di prenotare escursioni in loco."

In alcune stanza (ho viaggiato con amici) si sono dimenticati i tappeti della doccia e alcune salviette e in una stanza era assente l'asciugacapelli, penso che in una struttura di questo tipo con il costo che ha certe dimenticanze non siano ammesse.

"Posto stupendo 😍 sicuramente consiglierò ad amici....ci rivedremo obrigato"

Aucun.

"The villa had great privacy, beautiful landscaping, a good layout for our group. It was well-equipped with essentials for cooking/serving. The salt pool was perfect for cooling off after a hike. It was just big enough and always seemed to be at the right temperature. We were delighted by fireflies, tree frogs, bats, local birds, and even a shy ginger cat that wandered past once or twice."

THE ROAD- while we expected a rough access road from reading previous reviews, the construction during our stay detoured us through the banana plantation over an intolerably (for anyone with neck/back problems) rough track that was 4x longer. While the ocean (not a swimming beach) is close enough to hear, there is not much view. It is a peek from one corner of the pool deck, and the upper bedroom. But again, wonderful privacy. Also of note- there are no bug screens on the windows. It was perhaps an assumption on our part with the newer construction, but the mosquitoes did cause some distress, especially for one member of our group. Bring bug spray, After-Bite (anti-itch), and Benadryl if you are prone to reactions.

"The hotel is great and in an amazing location which is right inside the airport. Staff were polite and amazing, great buffet breakfast, there is mini zoo which had wildlife such as monkeys, crocodile, tortoise, parrot, ostriches, peacocks etc. The rooms and facilities was great and it was a great stay. They provided free shuttle to the airport which is a bonus."

The pool could do with a bit of cleaning.

"Las instalaciones son super lindas y el hotel de ensueño"

Aucun.