La Divina by Aldea Thai

"La struttura è splendida, in una posizione strategica, a due passi dalla quinta e praticamente sulla spiaggia. Le pulizie vengono effettuate in continuazione e lo staff è gentile e disponibile."

"Non trovo sinceramente niente su cui eccepire"

"Great location by the beach and right off la 5ta. Great pool with bar, staff were friendly. No issues, really."

"Right above a restaurant where the music was BLASTING till 1am. Ear plugs were provided. Beach wasn't in condition to swim in during this time of year. Unit needs some work but otherwise was beautiful."

"Location to the beach and a dreamlike room. Away from the main drag but close enough to walk there."

"n/a"

"The room is great and very well located with the beach a few meters from the reception."

"There was no way to shut down the light in the bedroom at night. As the room is not managed by the hotel where it is, when I called reception asking them if they knew how to turn off the room, the receptionist told me "I don't know" in an angry manner and hung up the phone. I went down to try speaking with him and he told me he can not do anything because they do not manage the room (I supposed that was something he could let me know by phone). What I want to point out with this, is that the staff there will not be of help if you have an issue. I put two black bags over the light, and I couldn't make the room totally black, but at least it was something. Reading previous Booking reviews, this is something common (idk if only in this room or in others too). It was a shame because the room is beautiful, but once you reserve it, if you have any issues you will need to fix it on your own. I wrote an email to the managers of La Divina letting them know about this problem, but I have the feeling that nothing was done to fix this issue as I didn't receive any answer."

"I have read that checking in is diificult and that the receptionists are rude. Well, for me checking in couldn't have been faster and easier and receptionists were kind and attenntive."

"Sometimes there was trouble with water pressure."

"The cleaning staff were great and the place is close to everything. Good kitchen with all necessary appliances. Pool and pool service is very good, and gym is well served, clean and well maintaned."

"First, I would like to clarify something I did not understand before I arrived - Aldea Thai is a condominium and La Divina is a hotel retail agency. First, there was a bar DIRECTLY BELOW our room, which was located on the first floor. The bar played music unbelievably loud until midnight every single day. See, we do not go to bed early, but it was impossible to relax as the music flet like it was literally in the room. And things get worse- there is a beach club just in the end of the road with music starting before 10 AM every single day... a great combination which leaves you with lesse than 10 hours of no music inside the room (even with doors closed). Sound proof doors should be madatory here, or otherwise you shouldn't be advertising the room without noting this to people. The room is also very, very dark, not enough lighting - more light bulbs are needed in the room. Also, the shower is very weak, pressure is terrible - even cold water does not run appropriately. Pillows are too high and unconfortable (like, really, really high) - we tried asking for exchange of pillows but they had no other options. And to top it all up, unbelievably guests from upstairs simply threw garbage in our verandah... not once, but twice. And we had to wait till next morning for cleaning. Btw, cleaning staff was great and I thought it was so unfair they had to clean the garbage the other guests threw... I think the hotel had to make the guests themsleves go clean what they did. We truly hope they got a punishment. AC also did not work well - the wind direction was pointrd toward the bed, so it was freezing and unconfortable for the people lying there. We tried to contact la Divina to solve this and they told us to regulate the temperature, which obviously did not solve the wind direction, as we repeatedly tried to explain. To summarize, location, close to markets and restaurant is good, but the place itself was a huge dissapointment - even for the price."

"The place was lovely and the room was spacious clean and comfortable. Location was excellent- right by the beach and main areas for eating and drinking . Would recommend Cafe Choux Choux for going for breakfast which was about 11min. Walk from apartment We did have a good stay"

"Only problem we had was the main light would not switch off. It was controlled by remote control which wasn't working. Did notify the owner so hope sorted it"

"Great location near the beach. We had a balcony and sea view. Large room with closet, lovely rain shower and spacious bathroom. The rooftop pool was big and there was a bar."

"Aucun."

"The hotel has views of the beach and direct access just a few meters away. It was quiet when we stayed so we had the pool to ourselves most of the time. Room was big and as pictures suggest. Aircon worked well and was much needed after the Yucutan heat."

"to check-in I had to pay my bill at another location. Directions to this place were very loose, it was lucky that I was able to find it. The room occassionally had that smelly drain emission coming through, especially in the evening. There are a lot of stairs and hallways in this hotel, it's quite a labyrinth of rabbit Warren's. Some paths lead to nowhere in particular."

"super location. right on action. next to the best beach . easy acces to all activities ."

"Aucun."