Koener Hotel & Spa

"Ho dovuto prenotare all’ultimo questa struttura in tarda serata, quindi ho apprezzato moltissimo che ci fosse la reception 24 ore su 24. Camera molto spaziosa, calda, letto enorme, ho apprezzato l’acqua in omaggio. Bellissima la posizione nella piazzetta di Clervaux, un paesetto bellissimo, abbracciato dalle Ardenne. Lo staff mi ha lasciato tenere lo zaino lì per diverse ore dopo il check out."

"La cauzione di 100 euro per la camera e le tempistiche di restituzione, sono diversi giorni che il mio soggiorno è concluso, e ancora non mi è arrivata."

"SPA piacevole, colazione varia e abbondante, gentilezza dello staff"

"Aucun."

"Molto bella la spa ben attrezzata ,abbondante colazione è ottima"

"Nulla"

"Ci siamo stati per la quarta volta con tutta la famiglia. Come sempre ,accogliente e rilassante. La spa davvero piacevole"

"Aucun."

"Accoglienza del personale. Pulizia ambienti. Letto molto confortevole"

"Accesso ad Hotel segnalato male. Dislocazione camere molto "sparse""

"Nice rooms, good beds, free spa, in a cute town with walking paths nearby"

"No coffee or tea facilities in the room. The room did have a small fridge, so that was nice. And you could get coffee nearby."

"This is a large, mid-range hotel that appears to spread across three buildings that have all been connected to be as one. This makes the interior more interesting than most. The breakfast is very good with a wide choice (even for vegetarians like me) and it is constantly replenished as the breakfast service runs to 10:30. There could have been some more raw vegetables like peppers and cooked veg like mushrooms and beans, which I have found in some places but, as I stated, it’s pretty good. The jewel in the crown is undoubtedly the spa. This offers a swimming pool that has various water massage features and a jacuzzi. Beyond that you will find a relaxation area, a gym, a variety of steam and sauna rooms and massage rooms. Tip: if you want a massage, you will need to book well in advance of your stay. Apart from the massages, everything in the spa is included in the price of your room. Robes and towels are supplied."

"The only downside I would say is that there are no tea or coffee making facilities in the room, no fridge and a severe shortage of plug sockets. Also the base sheet was too small for the bed, so each night I woke up tangled in the sheet which had come away from the mattress almost as soon as I got into bed."

"Spacious room, very nice facilities, we booked a massage and they were very nice"

"We’ve arrived late at night and the application wasn’t working for me, so I couldn’t reserve a parking spot for our car which was ok, we parked at a nearby location. But we couldn’t reserve a spot for dinner and we were around 21:00 and they refused to serve us dinner because we didn’t reserve in advance, and in the whole area there was no other restaurant open to have dinner. The second issue is that we talked to the receptionist and said that we don’t have WiFi in our room he said that there was a problem with the router and he will send someone to fix the problem we stayed there two nights and it wasn’t fixed."

"Gorgeous hotel, friendly staff, room was fabulous, spa is the best we've been to"

"Aucun."

"The staff, very friendly, very helpfull. Very nice Spa and pool."

"No tea or coffee in the room. Long wait for warm water."