"Camere spaziose e pulite, ingresso piscina e sauna era incluso nella ns. tariffa, ottima colazione (principalmente salata), personale alla reception molto disponibile. Ottimo collegamento con il centro storico tramite un tram, zona interessante intorno (un distretto non turistico dietro all'hotel con locali e trattorie con la cucina locale). Zona sicura per passeggiare la sera tardi."

"Non siamo stati avvertiti al momento della prenotazione che per usufruire della piscina&sauna ci vuole una cuffia e un costume donna rigorosamente intero, abbiamo dovuto acquistare la cuffia sul luogo e la mia figlia non ha potuto entrare in piscina avendo il costume spezzato. Poca informazione scritta in camera sull'uso del servizi piscina e spa (ho dovuto chiamare la reception che chiedere se ci saranno dati asciugamani extra o bisogna usare quelle della camera). Il mini-bar e la cassaforte sono nascosti in basso nell'armadio all'ingresso, non abbiamo potuto usarli pensando che non ci siano e trovandoli solo al momento del check out."

"stanza staff posizione hotel letto super comodo e ampio arredi accoglienza kit welcome"

"colazione e pranzo"

"Very nice hotel, with big rooms, clean, in a perfect location, with a tram stop just 2 steps away, helpful staff, very rich breakfast. I highly recommend it. I come to Istanbul often and I always stay here."

"Aucun."

"* very helpful staff * exceptional facilities * Very good location to visit main sights"

"Aucun."

"The location is easy access. Clean and beautiful. Staff very helpful and friendly."

"Nothing"

"We stayed a total of 5 nights. Room was great. Quiet. Clean. Like the layout with Twin beds. Very comfortable beds. Room service was good. Replenish our drinks daily. Spread at the breakfast of local delights is delicious. The best that the hotel offers is the high standard of staff service. My sister and I arrived late on a wet and cold night ( 1.20am flight). We were welcomed warmly by EROL, staff on duty at the reception. He patiently explained all that we need to know about the hotel and how to move around Istanbul. Another staff to be commended is the waiter at the restaurant. His name is SOBON, an Indoneisan. Good service. I apologise that I did not take down the names of the gentlemen who helped us with the luggage bags, gave an Istankul bus card to us and helped us with borrowing umbrellas when it rained. A big thank you! Eresin hotel Topkapi is fortunate to have such good service staff. Thank you!"

"The location. A little out from the main attractions. However, there is a tram line just outside the hotel which is a plus to the hotel. Price is a little too high for the room."

"Erol, the receptionist welcomed us warmly when we arrived at 2am on a wet and cold night. His good service made us feel comforted and at home. The next day, Sadewa the waiter attended to us at the restaurant. He was patient and helpful. Excellent service from these staff. 👍 Bed and pillows are very comfortable. Room is spacious and warm. Location is good with tram station just outside the hotel. Convenient."

"A little far from sights. Not within walking distance. But the convenience of public transport made up for it."

"Everything was good. Location, room, facilities, staff, cleanliness, breakfast"

"Aucun."

"Right opposite to the tram station. Excellent breakfast spread ."

"The amenities were not as one would expect in a 5 star . They were like a 3 star hotel . The safe wasn’t working and they didn’t replace even after complaining ."

"The food from room service was very nice. The staff members Emre and Aykuti were very lovely and helpful throughout the stay. The location was perfect for the outings we did. Really liked the hotel."

"There was on two occasions were I had to kill a fly"