Hotel in Congo

"Spacious rooms. Great living area. Staff were responsive"

Not enough equipment to use kitchen. Had to ask for glasses. lower floor quite noisy from the bar downstairs. Also had to ask for a quilt as there was only a sheet on the bed and we were cold.

"Superb rooms heating system made the stay during snowy days very comfortable, pool was great, good breakfast"

Dinner service was extremely slow

"Tutto dal 2016 prenoto sempre al guaraní quando vado ad Asuncion, ho dormito in molti hotel della città ma il guaraní è storico, bellissima piscina, spazi ampli, posizione unica al centro della città, forse alcune stanze non sono modernissime ma il Guaraní vale l’esperienza, staff divino!"

Se devo trovare un difetto a quest’hotel che adoro per atmosfera, posizione, staff, piscina, storia andrebbero rifatti i bagni di alcune camere un po’ datati …

"Trovato uno sconto last minute. Eccellente qualità/prezzo. Staff cordiale e tantissimi servizi offerti. Cibo di ottima qualità. Consigliato vivamente!"

Letto matrimoniale formato da due letti singoli

"La struttura è datata ma bella. Ha un bellissimo giardino, le camere sono da rinnovare ma hanno fascino"

La piscina aveva dei cancelli

"Mare stupendo, soggiorno da favola Abbiamo mangiato benissimo sia a colazione, pranzo e cena. Ottime anche le escursioni, stanze spaziose e comode, compreso il letto."

L’unica cosa negativa che non mi ha permesso di dare 10 sono i Masai insistenti sulla spiaggia.

"Stayed in the deluxe Junior Suite. They have renovated the place and now rooms look nice. We were leaving early and they packed us quite a good breakfast. Staff were friendly and responsive."

Aucun.

"This hotel is amazing. Everything about out stayed was perfect. I loved the service, the hotel is beautiful and perfect location."

Aucun.

"Sala da pranzo e locali comuni di soggiorno molto accoglienti. Wifi sempre funzionante. Personale gentile e disponibile. Ottimo rapporto qualità prezzo."

La doccia dentro la vasca non adatta a chi ha difficoltà di movimento.

"Posizione eccellente. Personale attento. Colazione inclusa"

Camere da modernizzare. Alcune si sono rivelate rumorose per la presenza di un locale dove c era musica. Meglio scegliere le camere ai piani più alti

"SPIAGGIA VICINISSIMA E PULITA. POSIZIONE DELL'ALBERGO OTTIMALE PER NEGOZI, BAR, RISTORANTI."

APPARTAMENTO VISTA MONTAGNA disturbato dai motori condizionatori del supermercatro vivino

"Location was perfect for us and breakfast was good - not many choices but good."

The AC and the Fridge in our room were not working but immediately we reported, they were fixed.

"La posizione centrale, la camera e il ristorante dell’albergo che merita per qualità e cortesia"

Ho chiesto alla reception di intervenire per sistemare una cosa e non mi hanno fatto sapere più nulla

"During our stay, my wife fell ill. Diagnosed with severe malaria, she was transferred from the over-worked Moroni public hospital to a private clinic (at the hotel’s initiative). Over the next week, the Retaj’s staff treated us both as family and could not have been more helpful."

The pool was often closed to guests

"La struttura è perfetta in qualsiasi cosa, pulizia, gentilezza, cibo, servizi"

Aucun.

"The staff and managers were very kind and polite. The rooms and lobby is very clean. The WiFi was full free, but sometimes in some pleases signal was weak. The 24 hours drinking coffee , tea, cakes in lobby if very fantastic. U can use them free during 24 hours."

The lobby doesn't have any view to out ( I mean avenue and street ).

"La posizione centrale, la camera e il ristorante dell’albergo che merita per qualità e cortesia"

Ho chiesto alla reception di intervenire per sistemare una cosa e non mi hanno fatto sapere più nulla

"Cleanliness of the room.Strong aircon and shower. Staffs helpful."

Aucun.

"The team were very friendly and a great support with questions we had. We were met at the airport terminal and driven to the hotel using the free shuttle service. The room was really spacious and clean and breakfast was a great selection. We had asked for help with something very specific which wasn't part of the hotel and the team said to leave it with them and they'd call the room when they had the answer and, they did that!"

Aucun.

"Posizione ottima. Staff disponibile e estremamente cortese. Servizi e ristoranti di qualità. Vista ottima"

Aucun.

"Ibis is many times so and so in Europe, but this one was a positive surprise! The very friendly staff and kitchen made a late dinner even we arrived at the closing time of the restaurant! Rooms 'Ibistiny' but clean and good beds!"

Aucun.

"Colazione, parcheggio con ricarica auto elettriche, lounge accogliente"

Bagno vecchio

"Staff gentile, fuori dal caos, parcheggio. Camera gigante, molto retró ma molto grande. Io ero in moto e in 5 minuti sono arrivata in centro, a piedi un quindicina, credo. Colazione media."

Il letto con buca un mezzo. Troppo vecchio e morbido

"The bed is comfortable, location is perfect together with mall. Also security perfect!"

The room is quite old and small.

"I was able to book a room just before midnight of the same night (in the app it says 24 hours front desk). When I arrived, the doors were closed. I was able to call and they were able to open the doors after I woke them up and accommodated me but it's quite a surprise if it says 24 hours front desk and then it actually isn't..."

Aucun.

"The staff and Management team were very helpful and looked after me as being a solo traveler and first time Burundi ."

Clean and tidy and a great swimming pool , great food and cold beer.

"La posizione centrale, la camera e il ristorante dell’albergo che merita per qualità e cortesia"

Ho chiesto alla reception di intervenire per sistemare una cosa e non mi hanno fatto sapere più nulla

"The hotel was great, and the network at the conference facilities were great!"

The conference facility was great!

"Ibis is many times so and so in Europe, but this one was a positive surprise! The very friendly staff and kitchen made a late dinner even we arrived at the closing time of the restaurant! Rooms 'Ibistiny' but clean and good beds!"

Aucun.

"Molto tradizionale... esattamente quello che cercavamo per Kathmandu 🙂"

Aucun.

"Direi tutto bilanciato. Rapporto qualità / prezzo. Cortesia e disponibilità nel soddisfare le necessità. Posizione eccellente."

Aucun.

"Breakfast was good and most of the time it has variety. Staff are fantastic.The omelette bar was the best as the other hot food is in bain-marie and is not as good."

Great room and fabulous views of the bay. I loved waking up in the morning and watching the boats going up and down the bay.

"Ringrazio la reception per averci dato una stanza alle 11.00 quando il check-in è previsto alle 15.00. La posizione è ottima con la fermata dei bus proprio davanti e a pochi passi della metropolitana. Altro punto, un hotel smoking free cioè c'è una zona alla fermata dei bus dove si può fumare. Letto comodo."

niente

"Everything first class. Every point of contact with the staff was excellent. Thank you to Mamlin, the Concierge for his big smile and help everyday. We will return."

Absolutely nothing.

"Ibis is many times so and so in Europe, but this one was a positive surprise! The very friendly staff and kitchen made a late dinner even we arrived at the closing time of the restaurant! Rooms 'Ibistiny' but clean and good beds!"

Aucun.

"The easy access and always someone at front desk to help"

I love everything

"The staff were beyond helpful! Very lovely location and has everything you need. Couldn't ask for more. I will definitely be staying here again in the future."

Construction/renovations going on (some days loud). There was a huge cockroach in my room. These were both minor inconveniences for me, the rest of the stay was phenomenal.

"La posizione, il ristorante e la pulizia. Il servizio era impeccabile"

Niente.

"Ottima struttura, tranquilla con ottima spiaggia. Tutto funziona come ti aspetti, dotata di parcheggio per auto, possibili passeggiate nelle spiagge vicine."

Niente da ridire, solo un consiglio. Poiche' alcune camere sono al terzo piano e non c'e' ascensore, fatelo presente se avete difficolta' fisiche.

"Superb property, with huge rooms and excellent pool. Excellent and responsive general manager. Very secure."

Aucun.

"the location & some of the staff coffee eas good."

the tapped beer needs somebody with knowledge how to do it.

"The easy access and always someone at front desk to help"

I love everything

"Ottima soluzione se gli orari di arrivo a Lusaka non consentono di iniziare subito i trasferimenti per i safari, e si è costretti ad arrivare un giorno prima. Vicino ad alcuni centri commerciali, per trascorrere piacevolmente una mezza giornata."

Aucun.

"We very much liked the experience but the shower head was faulty"

The shower head was leaking.