Hotel in Burundi

"An absolutely phenomenal experience that went far beyond a normal hotel stay. I cannot praise this hotel enough, and most importantly, I cannot thank the hotel manager, Mr. Nurlan, enough for what he did for us. Mr. Nurlan was incredibly supportive and helpful in every possible way — not only inside the hotel, but even outside the hotel, assisting us with arrangements, guidance, and personal support that went far beyond his duties. His dedication, generosity, and genuine care are truly rare to find. Thanks to him, our stay was smooth, comfortable, and unforgettable. He turned our visit to Gabala into a perfect experience and set a new standard for what true hospitality means. This hotel is outstanding, but Mr. Nurlan is its greatest asset. Highly recommended without a single doubt."

Aucun.

"Breakfast was great. Location was excellent. Office staff were helpful especially the lady in charge. She was very helpful, efficient and very polite. Her approach was superb. Unfortunately didn't get her name but she is from Lomolomo village ."

Wifi should have been working. The phone wasn't working.

"Tutto perfetto: le stanze sono meravigliose e autentiche, si dorme nelle stanze scavate dai berberi ed è una bellissima esperienza. Il bagno in comune è sufficiente per doccia e prime necessitá. Colazione abbondante e ottima e cena disponibile a prezzo giusto"

Aucun.

"La struttura è molto bella e pulita, il letto comodissimo e bello grande. La colazione abbondante, varia e buona. C'è la possibilità di mettere l'auto nel loro parcheggio privato gratuitamente"

Nella descrizione appare scritto che si ha a disposizione una piscina idromassaggio e una sauna ma questo non è vero perché bisogna pagare un supplemento di 20 euro a persona per ora

"The location was great. The pool was a great surprise. A good size and very clean. The puddings in the restaurant, excellent."

Our air con unit was very noisy.

"Si raggiungono tutte le attrazioni e posti caratteristici del centro in meno di 20 minuti a piedi Letto comodo. I cuscini sono diversi dallo standard occidentale. Posizione molto comoda anche per la ricerca di taxi"

Poco standard occidentale nelle colazioni.

"Breakfast was great. Location was excellent. Office staff were helpful especially the lady in charge. She was very helpful, efficient and very polite. Her approach was superb. Unfortunately didn't get her name but she is from Lomolomo village ."

Wifi should have been working. The phone wasn't working.

"Hotel bello e ben tenuto,posizione comoda camere spaziose e di buon gusto!"

Il check-in più lungo della mia vita!.. per via di inconvenienti con Booking ho atteso più di un’ora 😫

"Probably one of the best overall hôtels I've stayed at for business, hôpitality, with a top French restaurant on-site after 1000 hôtels lifetime"

It's a bit too hot in Bamako

"Отель новый, все как на фото и в описании, туалетные принадлежности есть (мыло, гель для душа, шампунь, зубная щетка) , имеются халаты и тапочки, чайник и чашки."

Жили на третьем этаже, лестницы очень крутые, взрослым людям будет тяжело подниматься. Завтрак был включен, ожидание было, конечно, другое, но увы, сервис оставляет желать лучшего. Утром пошли на завтрак, девушка, встретившая нас с ходу сказала, что кроме яичницы ничего нет. В итоге принесли яичницу с колбасой, на вопрос из какого мяса, ответила грубо, что не знает. На 4 человека дали один чайник чая, попросили дополнительно еще чайник, но это уже было платным. В номере не помешало бы поставить большое зеркало и светильники. Думаю, такие мелочи дали бы уют в номерах.

"Malik at reception was extra super supportive! Merci! Wi-Fi very good. The Shower is good and with hot water!"

Aucun.

"Clean and comfortable. Good comms from Relax Inn. Informed them that we would need to check in later than their times of check in and it wasn’t a problem, Yolanda was there when we arrived"

Nothing

"Very friendly and accomodating staff. Great location, walking distance to shops. Free parking available. Great continental breakfast"

Aucun.

"posizione nel verde e vicino a tutto quello da vedere, palestra e casette molto carine"

colazione dalle 9 è un pò troppo tardi e un po’ lenti anche nel darla, piatto unico e da vegetariana è stato complicato con bacon e uova con prosciutto

"Perfekt, rimeligt billigt overnatningssted. skulle til julefrokost. Der var dog en detalje, der ikke var i orden, da vi ankom om natten, men vi fandt ud af det med Sleep-in."

Aucun.

"Apprezzata la piscina annessa al hotel parcheggio proprio fuori entrata principale hotel"

Aucun.

"The owner was friendly, the area is safe and amazing service. Felt like home!"

Aucun.

"La camera molto accogliente con pavimento riscaldato"

Purtroppo c’erano dei lavori in corso

"J’avais choisi El rancho au vu de sa proximité avec le centre ville de Grand bourg et aussi parce que le petit déjeuner était compris… Malheureusement ce n’était pas le cas . Amateur de café j’ai dû me lever tôt pour aller en chercher… Faites attention à la publicité mensongère ça peut vous coûter cher. Christian VALLEJO Juriste."

Aucun.

"Davvero bellissimo! Camera con letto molto comodo e vetrate a soffitto per osservazione dell’aurora! Il bagno in condivisione non è stato affatto un problema, pulito e sempre disponibile a pochi passi dalla stanza! Parcheggio a pochi passi e ristorante molto buono. Scelta davvero ottima!"

Camera non molto spaziosa ma è andata benissimo in tutto!

"Clean and big rooms, very friendly staff and a big breakfast."

Aucun.

"We had a great and comfortable stay. I loved that they allowed me early check in and the staff were very friendly and helpful."

The bird dropping on our room patio.

"ماشاء الله تبارك الله المكان ممتاز من جميع النواحي نشكر الطاقم بالكامل على حسن الاستقبال والترحيب والنظافه شكرً لكم"

Aucun.

"Simple hotel. Everythng was OK. The manager insisted I bring my motorbike into the lobby for safe keeping."

The bar/restaurant was closed.

"We loved the quiet scenic location and the beautiful, elegant new resort with top tier facilities. Felt pampered by the staff and enjoyed the best massage. The resort provide free shuttle into Koror morning and afternoon, which is ideal for divers heading to the rock island dive sites. Loved the huge wall of windows showing us the turquoise kingfishers and long tailed white tropic birds."

Resort is tailored to Asian touists with a lack of English instructions on remotes, etc, but staff were super helpful.

"Davvero bellissimo! Camera con letto molto comodo e vetrate a soffitto per osservazione dell’aurora! Il bagno in condivisione non è stato affatto un problema, pulito e sempre disponibile a pochi passi dalla stanza! Parcheggio a pochi passi e ristorante molto buono. Scelta davvero ottima!"

Camera non molto spaziosa ma è andata benissimo in tutto!

"La struttura in genere, la posizione e il fatto di poter vedere il mare da ogni camera"

Le scale per accedere alla camera e nessun aiuto per portare su i bagagli , la rigidità del check in alle 14.30 con evidentemente più di metà delle camere vuote

"Clean and comfortable. Good comms from Relax Inn. Informed them that we would need to check in later than their times of check in and it wasn’t a problem, Yolanda was there when we arrived"

Nothing

"The hotel itself was good and clean, good WiFi and laundromat was easy to use"

The city itself was pretty boring, nothing to do and nothing really close by. Ofcourse this has nothing to do with the hotel

"The rooms were large and clean, the location was very convenient. There was a gas station nearby, so you could buy things at any time. The restaurant downstairs had very tasty meals. Don't forget to try the pizzas! The staff was helpful and friendly. Even though it was close to the highway, you couldn't hear any car noises."

Aucun.

"The place is beautiful 😍 with beautiful people ❤️ Everything is perfect Thank you guys for everything"

Aucun.