Hilton Batumi

"Ci sono stati dei problemi all'arrivo con la stanza che sembrava non fosse stata pulita e col letto di nostro figlio di 6 anni. Il personale è stato eccellente nel risolvere tutto subito offrendoci una stanza migliore, 2 cocktails al bar sul terrazzo e omaggiandoci il terzo letto anche se eravamo disposti a pagarlo noi. Super! Personale perfetto! Il personale di ogni hotel dovrebbe essere così!"

"Aucun."

"Posizione molto buona con una vista sul mare stupenda"

"Le persone che fanno le pulizie sono entrate in camera 4 volte senza nemmeno bussare non penso all'altezza di un hotel a 5 stelle"

"Location is superb. Very convenient and you have everything you need in this city very close."

"Overpriced. Breakfast doesn’t conform to 5 star standard and definitely could have been much better."

"Awesome hotel with very helpful staff, warm and clean swimming pool, great breakfest, executive lounge was also a great experince. Staff at lounge were so friendly and helpful too. So far the best ever hotel experience of us in Batumi is the Hilton"

"Aucun."

"The room was clean and comfortable. We had everything we needed including towels, water, coffee and cream, shampoo and other stuff. Also, there are a bar, cafe, restaurant and a little corner with snacks in the lobby as well, and an option of ordering meals to the room. The staff were extremely friendly and welcoming, so we felt like at home. Next time we visit Batumi we would like to stay in Hilton Batumi again."

"-"

"Large and spacious room, amazing sea view, large bathroom, the hotel has a spa that provides good treatments next to the spa, a heated and expensive pool and a dry sauna, good breakfast, a restaurant on the 20th floor where we enjoyed a good meal and wine every evening"

"Aucun."

"Location is ideal: it is right between the Old City and the new areas, closer to the Old City. Almost everything is in a walking distance. The beach is also a short walk across the park. The hotel is new, and therefore 'not tired'. The room and common areas we very clean. Very good breakfast to any taste. It is quite expensive, but for what there is - it is justified. Wifi worked surprisingly well. The real difference made a reception specialist by name Avto (Avtandil). He really makes an extra step to help guests to feel cared for by doing things that are in his power, albeit small but important for people: giving an upgrade if he can, really making an effort to understand your situation and help,"

"There is smell of sewage in some rooms - I suppose those that are less frequently used (like the one s for guests with disabilities). Staff at reception can be more welcoming and not making you feel that you're just another one with problems and unrealistic expectations... But there are bright spots - as mentioned earlier, Avto really stands out in a positive way! There must be a way to provide guests with beach towels - it is not that difficult to give them out in exchange for a card, and fine those who lose them/do not reclaim the card."

"The clean rooms with outstanding views, the pool and spa where excellent"

"The rugs on corridors give you the impression that they are dirty meanwhile they were clean"

"Perfect location, attentive and friendly staff, very clean."

"Nothing."

"We had a suite with an amazing lake view and an executive room with a fab sea view The property was right on the beach it was amazing to walk around the neighbourhood, the dolphinarium was right across, lots of eateries and parks near by,"

"The breakfast was bit of mess as there were too many people and too little space"