"Il proprietario il signor Rami è stato molto gentile e accogliente. Ci siamo trovati benissimo. All'inizio abbiamo notato che la stanza era abbastanza sporca. Abbiamo fatto notare il problema della stanza completamente sporca. Sono stati molto premurosi nel risolvere immediatamente il problema. Camera super confortevole. Cassaforte in camera molto comoda. Camera molto spaziosa. Letto e cuscini comodissimi. Tutto il personale è stato molto gentile. Gli italiani sono molto amati in questo hotel. Ci siamo sentiti come a casa. Ampio parcheggio. Colazione molto abbondante. Quando ritorneremo in Libano sicuramente torneremo in questo hotel perché è veramente un bel posto comodo per spostarsi per visitare Byblos, Batroun e per raggiungere la Valle di Qadisha. Il rapporto qualità prezzo è abbastanza positivo. I camerieri della colazione sono molto simpatici e premurosi."

"All'inizio la stanza era molto sporca. Ma tutto si è risolto velocemente ."

"The location was perfect with a very spacious modern room with full amenities. On top the service was excellent and the staff helped us with all our needs. I recommend this place for everyone traveling to Jounieh."

"Everything was perfect and definitely going back!"

"Excellent service, great staff, and delicious and very affordable breakfast! Very satisfied!!!"

"Aucun."

"Lovely people working there, the breakfast was amazing and they even catered more for me as I’m vegan The Syrian guy at the reception was exceptional - super friendly and lovely to speak with, he’s ready to help anytime with anything"

"-"

"We had an amazing experience at this hotel! From the moment we arrived, everything was smooth and beyond expectations. A special shout-out to Halim at the reception — he was incredibly friendly, professional, and always ready to help with anything. His warm attitude truly made our stay feel extra special. The breakfast was excellent, with great variety, and the staff were extremely friendly — a perfect start to our mornings. Great service, super clean rooms, and a perfect overall atmosphere. Definitely a 6-star experience — highly recommended!"

"Aucun."

"I would like to thank the staff at Mateos for their wonderful hospitality. I also truly appreciated the special breakfast that was offered to us by the hotel owner for our anniversary. It was a beautiful gesture and made our stay even more memorable."

"Aucun."

"My stay at this property was truly exceptional. The room was impeccably clean, and the level of service reflected remarkable professionalism and attention to detail. I extend my sincere appreciation to the staff for their gracious welcome and courteous conduct; their hospitality genuinely made me feel as though I were in my own country. A highly commendable experience."

"Nothing"

"Exceptional stay! Everything exceeded my expectations. The room was spotless and very comfortable, the staff were incredibly friendly and helpful, and the service was top-notch. The location is perfect — close to everything I needed. Breakfast was delicious with plenty of variety, and the overall atmosphere of the hotel was calm and relaxing. I would highly recommend this place and would definitely come back"

"Aucun."

"My room was spotless, quiet, and very comfortable – exactly what I needed after a long day."

"Aucun."

"Mr. Halim in reception was very helpful, and make my trip easy"

"Location was good, and staff specially Mr. Halim"